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The Technical Notifications page is updated regularly with new information, making its content highly dynamic. While localized versions are available, the translation process may cause slight differences from the authoritative US English version. Always refer first to the US English page for the most accurate and up-to-date information.
[Next Release] The next Adobe Acrobat Sign release is scheduled for March 17, 2026 v17.0.1
This minor patch release will address customer-reported defects and apply necessary optimization and security updates.
The Sandbox environment will receive these patches four weeks before the scheduled release. A list of resolved issues will be published at that time and updated 14 days prior to release.
Feature Release: Adobe Acrobat Sign – February 3rd Release Completed
The release was completed to all shards with no downtime to any services.
Current Notices:
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Status |
Issue or Event |
Execution Date |
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New |
Current |
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Current Rolling |
February 3, 2026 |
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Current |
February, 2026 |
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Next Major Release |
May, 2026 |
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May, 2026 |
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Rolling |
May, 2026 |
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Rolling |
May, 2026 |
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Pending |
June, 2026 |
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Current Informational |
Current |
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First Reported: February 2026 |
Current |
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Summary
Due to updated regulatory requirements in Thailand, Agreement Delivery via SMS is currently not supported for recipients with Thai phone numbers.
What’s changing
Thailand has introduced updated regulations that restrict SMS messages containing URLs from directing recipients to flows that require user interaction. Because signing an agreement requires recipient interaction, SMS delivery for this use case is restricted.
Who is affected
- Agreements sent using Agreement Delivery via SMS.
- Recipients with Thai (+66) phone numbers.
Impact
Recipients with Thai phone numbers may not receive SMS messages containing agreement links. As a result, recipients may be unable to access and complete the signing process when SMS delivery is used.
This limitation is regulatory in nature and is not caused by a service outage or product defect.
Timing
There is currently no confirmed timeline for when this restriction may be lifted or a technical solution will be applied. This notice will be updated when conditions change.
Required actions
- Do not use Agreement Delivery via SMS for recipients with Thai phone numbers.
- Include email as an alternative delivery method to ensure agreement delivery.
Additional details
This limitation applies only to SMS-based delivery. Other agreement delivery and authentication methods are not affected.
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First Reported: December 2025 |
Current |
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The Acrobat Sign login page experience will be updated for all users as part of the 17.0 release, scheduled for February 3, 2026. - The new login process offers a cleaner and more consistent experience by requesting all users to provide their email address, and nothing else. As soon as the email address is accepted, the user's account is referenced, and the follow-up page displays the authentication options the account is configured to use, eliminating unnecessary steps and legacy screens. This makes logging in faster, simpler, and more intuitive for everyone.
- As part of the new login experience, the email format for Acrobat Sign enterprise users who log directly into the web interface now enforces a 64-character limit to the local part of an email address (the portion before the “@” symbol).
This updated login experience is being rolled out in phases by the Acrobat Sign server environment. The rollout schedule is shown below:
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Acrobat Sign environment |
Rollout date |
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IN1 (India) SG1 (Singapore) |
03 February, 2026 |
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AU1 (Australia) NA3 (North America) |
10 February, 2026 |
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JP1 (Japan) |
17 February, 2026 |
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EU2 (Europe) NA4 (North America) |
24 February, 2026 |
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EU1 (Europe) NA2 (North America) |
03 March, 2026 |
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NA1 (North America) |
10 March, 2026 |
The rollout schedule is provided as a guideline and may be adjusted as the rollout progresses.
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First Reported: August 2025 - Updated October 2025 |
Current |
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All accounts switched to the modern environment
In the 17.0 release (Jan. 2026), all accounts will be updated to use the modern e-signing environment.
Controls for the classic environment will remain available as a fallback measure for any use case where the modern environment cannot be used.
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First Reported: February 2025 - Updated October 2025 |
Current |
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In the 17.1 release (May 2026), all commercial accounts will be updated to use the modern Request Signature environment.
- Switch links will be removed
- Admin controls in the Admin menu will be removed
All GovCloud accounts will be switched to the modern environment, and the Admin settings will remain.
What’s changing
In the May 2026 release (17.1):
- All commercial and govcloud accounts will be automatically switched to the modern Request Signature experience.
- Switch links will be disabled for both commercial and govcloud accounts
- The controls to revert the experience to the classic environment will be removed for commercial accounts; Settings remain for the govcloud accounts
In the September 2026 release (17.2):
- All govcloud accounts will be automatically switched to the modern Request Signature experience.
- Switch links will be removed.
- The controls to revert the experience to the classic environment will be removed.
We recommend familiarizing your users with the modern experience before the release to ensure a smooth transition.
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First Reported: August 2025 - Updated Oct, 2025 |
Current |
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All accounts switched to the modern environment; Admin settings remain
In the 17.1 release (May 2026), all accounts will be updated to use the modern Request Signature environment.
- Switch links will be disabled,
- Admin controls will remain in the Admin menu to enable the classic environment if needed.
Final transition to the new Request Signature experience (September 2026)
With the September 2026 release, the classic Compose interface will be permanently retired. All accounts will now use the modern Request Signature experience as the standard way to configure new agreements.
What’s changing
In the May 2026 release:
- All commercial accounts will be automatically switched to the modern Request Signature experience.
- Switch links will be disabled.
- The option to configure or switch between the classic and modern environments will remain available in the admin settings.
In the September 2026 release:
- All commercial accounts will be automatically switched to the modern Request Signature experience.
- Switch links will be disabled.
- The controls to revert the experience to the classic environment will be removed.
We recommend familiarizing your users with the modern experience before the release to ensure a smooth transition.
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First Reported: February 2025 - Updated October 2025 |
Current |
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The modern Create Template authoring experience in Acrobat Sign has been made available to all enterprise accounts. This updated interface streamlines creating reusable templates and will eventually fully replace the classic version.
All future enhancements will apply only to the new experience. The classic version will not receive updates or support for new features. We strongly recommend enabling the new experience now to stay aligned with ongoing improvements.
Rollout timeline
The new authoring environment is being promoted through the standard release cycle:
April 2025 (v16.0) for Commercial; July (v16.1) for GovCloud
- The new experience becomes available for all enterprise accounts.
- Admins can enable it at the account and group levels.
- Once enabled, all users must use the new interface. There is no option to switch back from the user's perspective.
October 2025 (v16.2)
- All new accounts default to the new experience.
- Existing accounts are automatically promoted to the new experience, with the exception of accounts that share assets between multiple groups.
- Admins can still revert their account to the classic experience through the admin configurable controls if needed.
May 2026 (v17.1)
- All new accounts default to the new experience.
- Existing accounts are automatically promoted to the new experience, including accounts that share assets between multiple groups.
- Admins can still revert their account to the classic experience through the admin configurable controls if needed.
- All accounts are permanently switched to the new experience.
- The option to revert to the classic experience is expected to be removed from the admin controls.
- The classic authoring environment is expected to be retired and no longer accessible.
For best results, enable the new experience early so your users have time to adjust before the transition becomes permanent.
Accounts that have enabled sharing templates across multiple groups are excluded from this update.
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First Reported: September 2022 - Updated November 2025 |
Current |
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Classic reporting will be completely removed from the Acrobat Sign interface in June 2026. This includes the switch link that allows changing between environments. Once removed, customers will not be able to return to the classic environment to review classic reports, and scheduled reports will stop executing.
The modern reporting environment will remain as the only reporting solution.
All customers are strongly encouraged to recreate all of their existing reports in the new environment as soon as possible.
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First Reported: April 2025 - Updated October 2025 |
Current |
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The new Workflow Designer experience is being enabled for all existing accounts, replacing the classic version over time. During the transition, admins and users have some flexibility to revert to the previous interface until its full retirement.
Rollout Timeline
May 2026 (v17.1)
- All accounts are elevated to the new experience after the release (if not already).
- Admins retain the ability to revert to the classic experience.
- Users no longer see switch links; admins can enable them if needed.
September 2026 (v17.2)
- All accounts are permanently moved to the new experience.
- Admin controls to revert to the classic version are removed.
- The classic Custom Workflow Designer is fully retired and no longer accessible.
We recommend preparing your users as soon as possible to ensure a smooth transition.
New accounts created after the July 2025 Acrobat Sign release will have the new experience enabled by default, and no controls will be present to step back to the legacy version.
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First Reported: May 2024 |
Current |
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The option to use an external drive for uploading files will be limited to OneDrive only in the new Request Signature experience.
It's recommended that customers who use other options for file upload use the vendor-specific application to provide a networked drive that can be accessed through the native file picker on the user's local system.
- Dropbox: https://www.dropbox.com/desktop
- Google Drive: https://support.google.com/drive/answer/10838124
- Box: https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync
- Acrobat/Document Cloud: https://www.adobe.com/acrobat/hub/share-sync-pdfs.html
Additional Resources
- Community forums
- Weekly Training - Weekly Webinar covering training topics for new users and administrators
Archived Notifications
Listed by the date when the notice was removed from the current notice list, most recent to oldest.
