Creative Cloud Charts / Common Questions and FAQs

Creative Cloud Charts was released as a Technology Preview to gather broad customer feedback. Based on the customer input received, the Illustrator team has decided to pause Charts and revisit the design of the feature.

The Charts tool will no longer be available in Illustrator with the November 30 release. The Creative Cloud Charts service will be available until January 15, 2016 in order for people to access and save chart data.

A chart can be started in Illustrator CC 2015, and the default placeholder graphics can be customized with Illustrator artwork. However, the default data cannot be edited nor the chart options updated in the browser interface in Creative Cloud.

No. There is no option to edit existing Charts in a browser via Creative Cloud Assets/Libraries.

Existing charts are expanded to normal Illustrator vector objects. These expanded Charts cannot be edited to change or update data or other Chart properties, such as charting axes, labels, etc.

Prior to November 30, 2015 you can access the Chart data by selecting the Chart in your Illustrator document, and clicking on the Edit in Creative Cloud button. Once in the Creative Cloud Charts service in the browser, go to the Data tab. You can copy the data from here to a spreadsheet which you can save to your desktop.

After November 30, 2015 you can go to, log in to your Creative Cloud account. Select Libraries from the menu on the left, and then select Charts. From here you can navigate to the charts that you’ve created using Creative Cloud Charts.

Charts created since the July 21, 2015 update to Illustrator CC 2015 and saved in Creative Cloud Libraries can still be accessed as standard Illustrator vector graphics. Charts created with the June 16 release of Illustrator CC will be saved as raster graphics (PNG files).

Charts are visible as normal vector objects.

No. The Creative Cloud Charts Tool is not available in the November 2015 release of Illustrator CC.

Technology Previews are services and features in Creative Cloud that we’re releasing publicly before they’re complete. Not to be confused with “betas” (features or new products that are complete but not fully tested), Technology Previews are intentionally “unfinished.” In other words, the features are fully tested and supported, but we’re still perfecting their capabilities; “previewing” the technology gives Creative Cloud members the opportunity to trial the functionality and give feedback to the product teams—who use the information to further shape the development of the features.

Technology Previews are intentionally “unfinished” because we’re still perfecting their capabilities and looking for feedback from Creative Cloud members. The feedback from members will be used to inform future development of these technologies, and in some cases that may mean that we need to go back to the drawing board.


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