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Enterprise Admin Guide
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Setup and onboarding
- Explore Adobe Admin Console
- Sign-in and access
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Licensing
- Licensing overview
- Licensing types
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Identity and SSO
- Set up identity
- Integrate with Microsoft Entra
- Integrate with Google Sync
- Integrate with other SSO providers
- Troubleshoot
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Directories, domains, and access
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Directories and domains
- Create a directory for SAML identity providers
- Verify domain ownership
- Set up domains for directory authentication
- Move domains across directories
- Encrypted and trusted directory domain transfers
- Move directories between Admin Consoles
- Delete directories and domains
- Automatic account creation overview
- Enable automatic account creation
- Automatic federated account creation FAQ
- Domain enforcement
- Directory trusting
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Directories and domains
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Settings
- Asset settings
- Manage encryption
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User management
- Understand user management
- Manage users and groups
- Manage admins
- Manage user roles
- Migrate users
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Products and entitlements
- Manage products
- Manage product profiles
- Special programs plans
- Manage product access
- Manage self-service policies
- Manage app integrations
- Frame.io integration
- Manage product permissions
- Manage storage and assets
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Deploy apps and updates
- Prepare for deployment
- Manage pre-generated packages
- Create packages
- Customize end-user experience
- Deploy packages
- Use third-party deployment tools
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Manage Shared Device Licensing (SDL)
- Shared Device Licensing overview
- Deploy Shared Device Licensing
- Manage SDL profiles and user access
- Activate shared device licenses
- Use the Shared Device Licensing toolkit
- Recover shared device licenses
- Shared Device Licensing identity FAQ
- Shared Device Licensing deployment FAQ
- Shared Device Licensing access FAQ
- Known issues in Shared Device Licensing
- Adobe Update Server Setup Tool (AUSST)
- Adobe Remote Update Manager (RUM)
- Troubleshoot
- Contracts and renewals
- Reports and logs
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Get started with Global Admin Console
- Get started
- Manage your organization
- Reports audit
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Get help
- Support options
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General troubleshooting
- Microsoft Purview Information Protection support in Acrobat
- Use the Creative Cloud Cleaner tool to fix installation issues
- Fix app launch errors on Shared Device Licensing machines
- Technical support boundaries for virtualized or server-based environments
- Resolve trial and license expired errors
- Migrating to OAuth Server-to-Server Credentials
- Manage device authentication for Creative Cloud and Acrobat Pro
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Setup and onboarding
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Teams Admin Guide
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Setup and onboarding
- Explore Adobe Admin Console
- Special programs and plans
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Manage your account
- Understand Adobe contract types
- Update payment details for your Teams account
- Download and email invoices
- Manage invoices FAQ
- Manage contract ownership
- Change your Creative Cloud for teams plan
- Cancel Creative Cloud for teams licenses
- Change your reseller
- Manage Teams licenses during the renewal window
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Users and licenses
- Manage administrators
- Manage users
- Manage products and entitlements
- Reports and logs
- Get help
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VIP Marketplace
- Get started
- Offerings
- Manage your subscription
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VIP
- Get started
- Offerings
- Manage your subscription
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Reseller console
- Get started
- Manage customers
- Licenses and renewals
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Setup and onboarding
Enterprise admin permissions matrix
Review the permissions for each enterprise admin role in the Adobe Admin Console, grouped by area such as users, products, and storage.
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
Add domain |
✔ |
|||||||
View domain and domain listing |
✔ |
|||||||
Manage domain encryption keys |
✔ |
|||||||
Manage default org password policy |
✔ |
|||||||
| View default org password policy | ✔ |
Permissions |
System admin |
Contract |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
Grant system admin role to a user |
✔ |
|||||||
Revoke system admin role from a user |
✔ |
|||||||
Grant contract admin role to a user |
✔ |
✔* |
||||||
Revoke contract admin role from a user |
✔ |
✔* |
||||||
| Grant product admin role to a user | ✔ | ✔* |
✔** |
|||||
Revoke product admin role from a user |
✔ |
✔* |
✔** |
|||||
Grant product profile admin role to a user |
✔ |
✔* |
✔** |
✔** |
||||
Revoke Product Profile Admin role from a user |
✔ |
✔* |
✔** |
✔** |
||||
Grant user group admin role to a user |
✔ |
✔*** |
✔*** |
✔*** |
✔*** |
|||
Revoke user group admin role from a user |
✔ |
✔*** |
✔*** |
✔*** |
✔*** |
|||
Grant deployment admin role to a user |
✔ |
✔ |
||||||
Revoke deployment admin role from a user |
✔ |
✔ |
||||||
Grant support admin role to a user |
✔ |
|||||||
Revoke support admin role from a user |
✔ |
|||||||
* Only for the contracts to which the admin is assigned and the products that are part of those contracts ** Only for products, product profiles to which the admin is assigned *** Only for users added & user groups created by the admin |
||||||||
Permissions |
System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
View contract details |
✔ |
✔* |
||||||
| Add/remove contract admins | ✔ |
✔* |
||||||
Purchase products or licenses |
✔ |
✔* |
||||||
Accept initial Terms & Conditions |
✔ |
|||||||
Re-accept Terms & Conditions |
✔ |
✔* |
||||||
| * Only for the contracts to which the admin is assigned and the products that are part of those contracts |
||||||||
Permissions |
System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
Add user to org# |
✔ |
✔* |
✔ |
✔** |
✔ |
|||
| Bulk add users via CSV to org | ✔ |
|||||||
Remove user from org |
✔ |
|||||||
View user details and listing |
✔ |
✔* |
✔ |
✔** |
✔*** |
|||
Edit user profile |
✔ |
|||||||
Add Product Profile to user or group |
✔ |
✔* |
✔** |
✔** |
||||
Remove Product Profile from user |
✔ |
✔*** |
✔** |
✔** |
||||
Add Product Profile to multiple users |
✔ |
✔* |
✔** | ✔** | ||||
| View product profiles for a user | ✔ | ✔* | ✔** | ✔** | ||||
| View product user listing | ✔ | ✔* | ✔** | ✔** | ||||
# You can only add up to 10 users at once * Only for the contracts to which the admin is assigned and the products that are part of those contracts ** Only for products, product profiles to which the admin is assigned *** Only for users added & user groups created by the admin |
||||||||
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| Create user group | ✔ | ✔* | ✔** | |||||
| Remove user group | ✔ | |||||||
| Add user to user group | ✔ | ✔*** | ✔*** | ✔*** | ✔*** (can only add existing users) |
|||
| Remove user from user group | ✔ | ✔* | ✔*** | ✔*** | ✔*** | |||
| Assign user group to product license | ✔ | ✔* | ✔** | ✔ | ||||
| Remove user group from product license | ✔ | ✔* | ✔** | ✔*** | ||||
| View member of user group | ✔ | ✔* | ✔ | ✔ |
✔*** | ✔ | ||
| View list of user groups |
✔ |
✔* | ✔ |
✔ |
✔*** |
|||
* Only for the contracts to which the admin is assigned and the products which are part of those contracts ** Only for products, product profiles to which the admin is assigned *** Only for users added & user groups created by the admin |
||||||||
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View total number of licenses and/or consumables owned by the org | ✔ | ✔* | ✔** | ✔** | ||||
| View available products and product families | ✔ | ✔* | ✔** | ✔ | ||||
| Edit product license descriptions or data | ✔ | ✔* | ||||||
| Provision product license to a user | ✔ | ✔* | ✔** | ✔** | ||||
| Deprovision product license from a user | ✔ | ✔* | ✔** | ✔** | ||||
| Add new product license configuration | ✔ | ✔* | ✔** | |||||
| Edit services available for specific product license | ✔ | ✔* | ✔** | |||||
| View Permissions Tab | ✔ | ✔* | ✔** | ✔** | ||||
| Remove product access from a user (strip from all configs) | ✔ | ✔* | ✔** | |||||
* Only for the contracts to which the admin is assigned and the products which are part of those contracts ** Only for products, product profiles to which the admin is assigned |
||||||||
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View / use Storage tab | ✔ | ✔ | ||||||
| View Active and Inactive user folders | ✔ | ✔ | ||||||
| Delete Inactive user folders and transfer content | ✔ | ✔ |
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View / use Insights tab | ✔ | |||||||
| View/use dashboard | ✔ |
|||||||
| View / create reports | ✔ |
|||||||
| View audit logs | ✔ |
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View/use Packages tab |
✔ | ✔ |
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View support tab |
✔ | ✔* |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
| Manage support cases |
✔ |
✔ |
||||||
| * Only for the contracts to which the admin is assigned and the products which are part of those contracts |
||||||||