Read More: Manage product profiles.
Manage self-service policies
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Create policies that control the applications your users can install and update.
For IT admins
As an admin, on the Admin Console, you will need to apply the required customization settings on a product profile. What this means, is that you apply self-service policies at the product profile level. This then ensures that the policy applies to all end users included in that product profile.
Read More: Manage product profiles.
Apply self-service policies
Go to the Permissions tab and click Edit on the Self-service policies line item.
By default, the self-service policy of a product profile is turned off. You will need to explicitly turn on the self-service policy for each product profile, as required.
And, specify the policies as follows:
User Managed policies define the level of control that users have on how and when they install and update applications on their machines.
1. Automatically update all applications
The Auto-update toggle on the Creative Cloud desktop app on client machines, is visible and available to end users under Preferences. When enabled, it will update end user apps automatically as soon as new versions are released. However, note that end users will also need to turn on automatic updates in the Creative Cloud desktop app.
If this checkbox is not selected, end users will not see the Auto-update toggle in their Creative Cloud desktop app.
2. Make updates available 30 days after release
Updates are made available to your end users 30 days after Adobe has released them.
This means that, if Adobe releases a new version of an application today, it will not be visible for 30 days in your end users Creative Cloud desktop app.
3. Enable "show older apps" option in Creative Cloud desktop app
The Show older apps toggle will be visible under preferences in your end users Creative Cloud Desktop app if this option is selected. End users have the access to (can update and install) End of life apps such as Adobe Muse. If this option is not selected, end users will not see this toggle in their Creative Cloud Desktop app.
Checking multiple User Managed options
The User Managed options described above are not mutually exclusive. This means that you can check multiple options.
Some example scenarios:
Common questions (for IT admins)
For end users
If your Creative Cloud apps are licensed by an organization, how you install and update apps via the Creative Cloud desktop app, will depend on how the admin in your organization has set up the Creative Cloud desktop environment on your computer.
Apps panel disabled error
If you see the following error on the Apps tab of your Creative Cloud desktop app, your admin has disabled the option to install or updates apps on your computer.
You don't have access to manage apps
This option is available only if your admin has enabled automatic updates for you. Which means that, if you don't see this option in the Apps tab, your admin has disabled automatic updates. You will need manually update the apps on your computer.