When you click any menu such as File, Edit, Object, and so on in the Illustrator workspace on your Windows computer, the menu disappears unexpectedly.
This issue may also arise if you have the Lavasoft Ad-Aware software installed on your Windows computer. This software may be installed as a browser extension or as part of another software package (for example, ManyCam Software).
- To resolve this issue, uninstall or disable Lavasoft software and/or associated software (for example, ManyCam Software).
See the Lavasoft website for directions on how to remove their software.