Troubleshooting & help

Download & install

How do I download and install Audition?

You can download Audition from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.

Why won't Audition install?

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Can I download a trial copy of Audition?

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.

Can I install Audition on another computer?

You can install Audition and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

How can I change my password?

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. For more information on changing your password and other account information, see Manage your Adobe ID account.

How do I retrieve my Adobe ID or password?

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

How can I change my credit card info?

How do I upgrade or change my membership?

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

My trial expires soon. How do I convert it?

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

How do I cancel and what happens to my files?

If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

Record and import audio

What's the best way to set up my hardware to use with Audition?

Follow the steps in this article to learn how to connect to audio hardware in Audition.

How do I record using Audition?

Watch this video to learn how to record an audio file, including how to adjust recording levels and use playback controls.

What's the best way to import audio files?

Watch this tutorial and explore ways to import audio files and browse media.

Why is the audio quality of my recording so poor?

Different factors can cause recording problems. Try the tips in this article to troubleshoot recording, playback, and monitoring issues.

Fix audio

How do I match the volume of multiple clips?

Select the clips and choose Clip > Match Clip Volume. For more information, see How to match, fade, and mix clip volume.

Can I manually adjust the volume of part of a clip?

Yes. Learn how in this video tutorial on manually adjusting audio levels.

How can I get rid of clicks and pops?

Watch this video to learn how to use the Click/Pop Eliminator and DeClicker effects.

How do I remove unwanted rings and beeps?

Follow this video series to learn how to remove noise from audio files, such as rings and beeps.

Can I eliminate a background hiss or hum?

Yes. Learn how in this video, Clean up background noise and reduce hiss.


How do I combine multiple audio clips?

Follow the steps in this article to learn how to arrange and edit multitrack clips.

How to I fade-in an audio clip?

You can add various kinds of fades in Audition. Learn how in this video, Add fades to audio with the Audition waveform display.

How can I cut and paste audio?

Follow the easy steps in this article to learn how to copy, cut, paste, and delete audio.

Can I correct a singer's pitch?

Give singers perfect pitch using the automatic pitch correction tools in Audition. Learn how in this tutorial, Correct pitch automatically.

Why doesn't my audio sound like it’s in stereo?

Follow this tutorial to learn how to use the Stereo Expander effect to give your audio a wider stereo presence.