Set a default time zone to use for agreements

Define a default Time Zone for the time stamps on your agreements and audit reports.

Administrators can set their account and group level time zone offset to adjust the user environment to reflect a time frame that matches user expectations.

Users also have the ability to set their own time zone offset in their personal profiles.

Changing the time zone offset adjusts the timestamps that are displayed in the Adobe Acrobat Sign system, such as the agreement Activity log. Because this content is presented dynamically, the time zone offset can be changed, and the users can see the updates immediately.

Configuration

Availability:

  • Acrobat Standard and Acrobat Pro: Not Supported at the account/group level.
    • Note that the Acrobat Standard and Acrobat Pro users can edit the default Time Zone value in their Personal Preferences menu.
  • Acrobat Sign Solutions: Supported
  • Acrobat Sign for Government: Supported

Configuration scope:

Administrators can enable this feature at the account and group levels.

Access this feature by navigating the administrator's configuration menu to Global Settings > Set a default time zone to use for agreements created by the users

The Global Settings tab with the default time zone setting highlighted

Caution:

Remember that User-level settings override Group-level settings, and Group-level settings override Account-level settings. Users that adjust their profile settings will have a personalized experience that may be different from other users that configure their profiles discretely or that inherit their settings from their group.

Use selected time zone for audit reports

Administrators have the option to change the default GMT time zone used in Audit Reports to use the account or group configured default time zone offset instead.

  • Enabling this feature will apply to all agreements created after the setting is saved to the system.
  • Completed agreements cannot have their audit reports adjusted to the new time zone.
Note:

The default time zone settings do not impact the signature timestamps in agreements, which adopt the time zone offset of the recipient applying their signature.

Audit Report uses the GMT timezone by default, but can be configured to use the account/group defined offset if desired.

How it's used

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