Adobe Experience Platform Collection Enterprise | Product Description

Effective as of 12 December 2022

Adobe Experience Platform Collection Enterprise (“AEP Collection Enterprise”) is a solution that provides Adobe Experience Platform Data Collection and Event Forwarding capabilities allowing Customer to forward data on Adobe’s server side to Customer’s configured end points using Adobe and partner-built Extensions.

Customer’s use of AEP Collection Enterprise is subject to the following:

Entitlements:

• Outgoing Calls. Customer may process up to the number of Outgoing Calls authorized in the Sales Order.
• Initial Implementation Period. Prior to the Initial License Term Start Date, Customer is granted a limited license to access AEP Collection Enterprise for the sole purpose of implementation and testing at no additional cost to Customer, subject to all other terms and conditions of the Agreement.

Scoping Parameters:

• Fan Out Ratio. Customer may generate an average of up to 30 Outgoing Calls per one Incoming Call.

Static Limits:

• Event Size. Event Forwarding supports events that are smaller than 32 kilobytes.
• Log Retention. Event Forwarding raw logs are retained for 1 hour. The aggregate number of failed and successful Outgoing Calls is retained for 3 days. The aggregate number of monthly Outgoing Calls and Incoming Calls is retained for 12 months.
• Testing. Customer is responsible for testing Extensions and Libraries before deploying in production.
• Time Out. Event Forwarding processes will time out after 50 milliseconds.
• Unlicensed Features. Certain aspects of AEP Collection Enterprise may be provided through Adobe Experience Platform, but Customer is not licensed to, and must not, access or use the Data Lake, Data Science Workspace, Profile Service, Sources, Destinations, Query Service, Identity Service, or Segmentation Service components in Adobe Experience Platform, unless separately licensed.
  

Definitions

Adobe Experience Platform Data Collection means a set of tools and technologies including SDKs, APIs, tag management capabilities, and Adobe data collection servers that allow Customer to collect data from Customer Sites for use in selected Adobe On-demand Services.

Data Lake means the analytical data store within Adobe Experience Platform.

Data Science Workspace means a set of services within Adobe Experience Platform that allows customers to analyze and enhance data, including through the use of data science and machine learning modeling.

Destinations means a service within Adobe Experience Platform that allows customers to activate their known and unknown data for cross-channel marketing campaigns, email campaigns, targeted advertising, and other activation use cases using Adobe pre-built or partner-built integrations with destination platforms.

Event Forwarding means server-side-forwarding functionality that allows Customer to move much of the data collection logic from the Customer-side browser to Adobe’s servers and forward and enrich a data stream simultaneously to multiple destinations to help improve data latency issues across systems.

Extension means a package of code (e.g., JavaScript, HTML and CSS) that extends the AEP Collection Enterprise UI and client functionality. Adobe is not responsible for the performance of non-Adobe built Extensions.

Identity Graph means observed relationships between 1 or more identities, which are determined to refer to the same individual.

Identity Service means a service in the Adobe Experience Platform that creates and manages Identity Graphs.

Incoming Call means a network call initiated by the Customer and received on Adobe’s data collection servers.

Initial License Term means the first time Customer licenses AEP Collection and specifically excludes any renewals, amendments, and upsells.

Library means a set of instructions for how Extensions, data elements and rules will interact with one another and with Customer Sites or Customer configured end points through use for AEP Collection Enterprise.

Outgoing Call means a network call via Event Forwarding to forward or enrich data to a Customer configured end point.

Overusage Cycle means the period in which the License Metric is totaled to determine whether the committed quantity of Outgoing Calls is fully consumed and whether the Overusage Rate will apply.

Overusage Rate means the Overusage Rate detailed in the Adobe Products and Services Pricing Detail Table of the applicable Sales Order. Should Customer’s use of AEP Collection Enterprise exceed its licensed quantity, Customer will incur overusage fees. These fees are calculated by measuring the number of Outgoing Calls during the Overage Cycle at the end of the Overage Cycle (e.g., if the Overage Cycle is quarterly, the applicable time period will be the prior consecutive three-month period, minus Customer’s annual committed Quantity, multiplied by the Overusage Rate, and then divided by four).

Profile means a record of stitched information representing an individual or a business in the Profile Service. Data included in a Profile may include data related to attributes, behavior/ events, and segment membership.

Profile Service means a data store within Adobe Experience Platform where Profiles are created and stored.

Query Service means a service in the Adobe Experience Platform that facilitates Customer's use of standard SQL to query and transform data in Adobe Experience Platform.

Scoping Parameters means usage limits that relate to the scoping of Customer’s proposed use case.  Should Customer exceed a Scoping Parameter, Adobe will work with Customer to remedy the issue leading to over usage. Should Customer persistently exceed a Scoping Parameter, Customer may be required to license additional capacity.

Segmentation Service means the service within Adobe Experience Platform that allows Customer to create and manage its Profile segments.

Sources means a service within Adobe Experience Platform that allows Customers to ingest data from a variety of sources such as Adobe applications, cloud-based storages, databases, and other external sources of data.

Static Limit means a usage limit that relates to the functional boundaries of AEP Collection Enterprise. Customer may not modify Static Limits.