When you open the Adobe Elements Organizer on Windows, the menus -- such as File, Edit, Find, and View -- are missing.

You also see a right-pointing double arrow which, when you click it, shows the missing menus.

Decrease the DPI Scaling in Windows to the default setting of 96 dpi.

Windows 7

  1. Close all applications.
  2. Do one of the following

    • ChooseStart > Control Panel > Display.
    • Right-click the Desktop and choose Screen Resolution. Then, select Make Text And Other Items Larger Or Smaller.
  3. Choose Smaller - 100% (Default).
  4. Click Apply.
  5. When you are prompted, click Log Off Now.
  6. After you have been logged out of your Windows user account, log back in to your account. The changes take effect once you have logged back in to your account.

Windows Vista

  1. Close all applications.
  2. Do one of the following

    • Choose Start > Control Panel > Personalization.
    • Right-click the Desktop and choose Personalization.
  3. On the left side of the Personalization window, click Adjust Font Size (DPI). If you are prompted, click Continue or enter an administrator's user name and password.
  4. In the DPI Scaling dialog, choose Default Scale (96 DPI) - Fit More Information.
  5. Click OK.
  6. When you are prompted, select Restart Now. The changes take effect once Windows has restarted.

Windows XP

  1. Close all applications.
  2. Do one of the following

    • Choose Start > Control Panel > Display or Start > Settings > Control Panel > Display.
    • Right-click the Desktop and choose Properties.
  3. Click the Settings tab.
  4. Click Advanced.
  5. In the DPI Settings menu, choose Normal Size (96 DPI). When the Change DPI Setting dialog appears, click OK.
  6. Click OK. When the General dialog appears, click Yes.
  7. Close the Display Properties.
  8. Restart your computer. The changes take effect once Windows has restarted.

Additional information

If the DPI Scaling in Windows is greater than the default of 96 dpi, the menus in the Elements Organizer become too large to display.

The list of system requirements for Photoshop Elements and Adobe Premiere Elements both state that 96 dpi is required.

However, on some systems, a custom setting of up to 120% or 115 dpi works without making the menus disappear.

 

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