The Elements Organizer stores information about your photos and other media files in a database called the catalog. Importing and managing files with the Elements Organizer and saving files from Adobe Premiere Elements or the Photoshop Elements Editor (with the Include In The Organizer option selected) accesses your catalog. If you are unable to open the Elements Organizer or save files from Adobe Premiere Elements or Photoshop Elements Editor, you could have an issue with your catalog. Use the steps below to help resolve errors and other issues that occur if your catalog file or one of its support files is damaged.

Before you begin

To benefit most from this information, perform the tasks below in the order they are listed. After you complete each task, try to re-create the problem.

The tasks below require you to open the Elements Organizer Catalog Manager. To do so, use one of the following methods:

  • Open the Elements Organizer, and then choose File > Catalog (Manage Catalogs in Elements Organizer 11).
  • Hold down the Shift key on your keyboard as you launch the Elements Organizer. Release the Shift key when the Catalog Manager window appears.

Optimize your catalog and rebuild its thumbnail cache

To reduce the amount of space that your catalog uses and improve its performance, use the Optimize function of the Catalog Manager. Optimizing also corrects problems with the way thumbnails appear in the Organizer.

  1. Make sure that Adobe Premiere Elements and the Photoshop Elements Editor are closed.
  2. Open the Catalog Manager.
  3. In the Catalog Manager, select the catalog that you want to optimize.
  4. Click Optimize.
    Click Optimize

This process takes time, especially if you have a large catalog. A dialog notifies you when your catalog and its thumbnail cache are optimized. Click OK to close this dialog.

Click OK

Repair your catalog

Sometimes, such as after a power failure, your catalog file becomes damaged. To repair this damage, use the Repair function of the Catalog Manager.

  1. Make sure that Adobe Premiere Elements and the Photoshop Elements Editor are closed.
  2. Open the Catalog Manager.
  3. In the Catalog Manager, select the catalog that you want to repair.
  4. Click Repair.
    Click Repair
  5. When the Elements Organizer finishes checking your catalog for errors, select Re-index Visual Similarity Data and then click Repair or Repair Anyway.
    Click Repair Anyway

This process takes time, especially if you have a large catalog. A dialog notifies you when your catalog is successfully repaired. Click OK to close this dialog.

Restore the most recent backup of your catalog, or create a catalog

Occasionally, a catalog becomes damaged in such a way that the Optimize and Repair functions cannot correct the problem.

If you have created a backup of your catalog, restore the most recent backup of your catalog. For instructions, see the Elements Organizer Help.

If you do not have a backup, create a catalog and reimport your photos and other media files.

To create a catalog:

  1. Make sure that Adobe Premiere Elements and the Photoshop Elements Editor are closed.
  2. Open the Catalog Manager.
  3. In the Catalog Manager, click New.
    Click New
  4. Type a name for this new catalog and then click OK. The Organizer opens with this new, blank catalog.
    Click OK

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