When you try to access the Performance preferences (Edit > Preferences > Performance), Photoshop displays the error message: An integer between 96 and 8 is required. Closest value inserted.
You are unable to access the Performance settings in the Preferences dialog. Tools such as Blur and Liquify that use the graphics processor (GPU) card are also impacted.
This issue appears after updating your operating system to Windows 10 Creators Update.
Generally, when you encounter any of the following errors, you may want the follow the below solution:
- "Could not complete your request because of a problem parsing the JPEG data"
- "Could not complete your request because there is not enough memory (RAM)"
- "There was an error opening your printer. Printing functions will not be available until you have selected a printer & reopened any document"
This issue has been fixed in Photoshop CC 19.1.5 (June 2018 release).
Update Photoshop to the latest version. See Keep Photoshop up to date.
These instructions are applicable only if you had previously added the OverridePhysicalMemoryMB DWORD key in the registry, as suggested in the workaround below. Removing the key will allow Photoshop to manage the physical memory instead of using this registry override.
Before you perform the next steps, make sure that you back up the registry. Refer to Microsoft's documentation: How to back up and restore the registry in Windows.
Before you begin, make sure that you back up the registry. Refer to Microsoft's documentation: How to back up and restore the registry in Windows.
In the Registry Editor window, navigate to the folder path below depending on your Photoshop version.
- Photoshop CC 2018: Navigate to HKEY_CURRENT_USER\SOFTWARE\Adobe\Photoshop\120.0
- Photoshop CC 2017: Navigate to HKEY_CURRENT_USER\SOFTWARE\Adobe\Photoshop\110.0
- Photoshop CC 2015.5: Navigate to HKEY_CURRENT_USER\SOFTWARE\Adobe\Photoshop\100.0
- Photoshop CC 2015: Navigate to HKEY_CURRENT_USER\SOFTWARE\Adobe\Photoshop\90.0
- Photoshop CC 2014: Navigate to HKEY_CURRENT_USER\SOFTWARE\Adobe\Photoshop\80.0
Right-click the new key and choose Modify from the menu. In the Edit DWORD (32-bit) Value dialog, do the following: