By default, the Help links in the Adobe Connect software point to helpx.adobe.com. If your organization desires to have the Connect Help links point to a location on your on-premise servers, follow the steps in this article.
These instructions are intended for all licensed clusters running Connect versions.
Host Type | Service/App | Updated | Stopped | Restarted |
---|---|---|---|---|
Connect App | Adobe Connect Server | ![]() |
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App | Adobe Media Server | ![]() |
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Connect App | Adobe Media Administration Server | ![]() |
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Connect App | Telephony Svc | ![]() |
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Connect App (TS) | Arkadin TA | ![]() |
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Connect App (TS) | Avaya TA | ![]() |
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Connect App (TS) | Intercall TA | ![]() |
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Connect App (TS) | MeetingOne TA | ![]() |
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Connect App (TS) | Premiere TA | ![]() |
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CQ Author | Author | ![]() |
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CQ Publisher | Publisher | ![]() |
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DB | DB | ![]() |
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Download | Connect Add-in (Win) | ![]() |
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NA |
Download | Connect Add-in (Mac) | ![]() |
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NA |
FMG | FMG | ![]() |
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To ensure a successful deployment, follow the steps below:
To roll back the offline Help bundle, make sure the backup task is completed.
To roll back the Connect offline Help bundle, follow the steps below :
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