Adobe Podcast FAQ

Last updated on Oct 24, 2024

Adobe Podcast is a web-based tool that lets you record, transcribe, edit, and share crisp and clear audio – all in your browser.

Enhance Speech

Enhance Speech is language agnostic and does not generate or translate across different languages. The results often depend on the speaker's audibility and the amount of background noise. It’s important to note that clearer and more polished inputs (speaker pronunciation and enunciation) will produce better outputs. This tool enhances audio by filtering out noise and artifacts, adjusting pitch and volume levels, and normalizing the audio.

Studio

If your recording fails to upload after you end the session, you can try these steps to recover it:

Close the project and the browser tab, and then reopen it. Our recovery mechanism will start when the project is reopened.
If the recovery mechanism doesn’t work for any reason, please contact our team for assistance.

Adobe Podcast Studio lets you record remotely with others. The audio is recorded locally for each participant, and audio segments are uploaded in real time, ensuring your work is safe if the connection drops. Note that the audio that is recorded (and downloaded) is the original source audio, which differs from the streamed audio you'll hear in real time. Once your recording is finished, you can download the separate recording tracks for each speaker.

You can do this by creating a project template, and it will create a copy of your original project. From there, you can edit and remix your project as needed.

To create a template, navigate to the top right corner of the screen and select Share.

Creating a template from your project
Click Create template.

Adobe Podcast creates a link that you can share with others.
Share the link with others. They can click the link and then click Create Project to start a new project using your template.

Paste the link in the browser to create a new project from your template

Troubleshooting

If you’re experiencing issues, try the following steps:

Check your internet connection.
Update your browser to the latest version and refer to system requirements.
Check Chrome microphone permissions.
If you're using browser extensions or VPN connections, you might want to temporarily disable them to avoid interference, as they can disrupt connections or cause conflicts.
If Adobe Podcast has been open in a browser tab for an extended period of time, try refreshing the page.
If you're hitting any feature limits, please check the daily limits enforced by your current plan.

If problems persist, contact our team.

If you’re encountering a Connection Failed message, follow these steps to troubleshoot the issue:

Clear browser cookies. Try clearing your browser cookies and signing in again. Follow the instructions for your specific browser:
- Instructions for Chrome
- Instructions for Safari
- Instructions for Firefox
- Instructions for Edge
Check browser extensions and ad blockers. Ensure that none of your browser extensions are causing the issue. Try removing any extensions that you recently installed, after which you started experiencing this issue, and then sign in again. Additionally, if you're using ad blockers, ensure you don't have any custom rules that are intercepting requests to Adobe.
Verify VPN settings: If you’re using a VPN, it might be affecting your connection. Temporarily disable the VPN and check if the issue persists.
Check firewall and network proxy settings. If you have configured firewalls and network proxies that block access to essential Adobe services, it can cause issues with Adobe Podcast.
Reach to our team. If this issue persists after trying these steps, and you're willing to meet with a member of the Adobe Podcast team to troubleshoot, please drop us a note here to connect with a team member.

Account & Billing

For more information on accounts and billing related to Adobe Podcast, see:

Need help finding what you're looking for? Navigate to https://helpx.adobe.com/support.html, and click on the chat icon on the bottom right corner of the screen.

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Adobe Podcast FAQ

Enhance Speech

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Adobe Podcast FAQ

Enhance Speech

I uploaded audio to Enhance Speech, and it now sounds like a different language compared to the original recording. What happened ?

What should I do if I'm unable to upload additional audio?

Studio

What should I do if my recording fails to upload after I end the session?

How does remote recording work in Studio?

What are the supported output formats?

Where can I access Adobe Podcast?

I uploaded and transcribed a recording with multiple speakers, but the transcription only recognized it as a single speaker. Why didn't the transcription recognize the individual speakers?

I recorded in Studio with multiple guests, and only want to apply Enhance Speech to a specific speaker – is that possible?

How can I reuse my intros and outros?

Troubleshooting

General troubleshooting

I'm seeing 'Connection Failed'. What can I do to troubleshoot?

Account & Billing

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