Welcome to AdobeÂ® RoboHelpÂ® 8 Read Me. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Adobe RoboHelp documentation.
For updates to system requirements, visit
Enter the serial number you received when purchasing the software in the serialization screen when launching the application. You can enter a serial number for the RoboHelp itself or a serial number for Technical Communication Suite. Other applications installed as part of the technical Communication Suite will recognize the new serial number the next time the applications are launched.
Only applications running as a trial will recognize the new serial number. If any of the applications have already been serialized with a different serial number, it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Erase my serial number. Then on the next launch of the application, it will recognize the new serial number.
The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language.
Volume licensing customers cannot purchase from a trial directly, however a volume licensing serial number can be entered in the trial product. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.
This product is offered subject to your acceptance of the license agreement included with the media and to limited warranty terms. See the Adobe Software License Agreement for details. The software may automatically attempt to activate over the Internet. No personally identifiable information will be transmitted, except to the extent that IP addresses may be considered personally identifiable in some jurisdictions. To learn more, visit the Adobe web site at http://www.adobe.com/go/activation.
Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.
When you install your software, be sure to register to get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars.
Please refer to Adobe Support for late-breaking information and known issues.
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/ and click on Change beside the country name in order to select your own area.
Free troubleshooting resources include Adobeâs support knowledgebase, Adobe user-to-user forums and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
If you are having any issues with installing or uninstalling the application, please try rebooting your system prior to contacting Support.