Find on-premise patch files for Adobe Connect 9, 10 & 11

The following patches are only for licensed on-premise Connect installations. These patch files are for Adobe Connect servers running Adobe Connect 9.0 and later. They are not full Connect installation packages. You can download the full Connect installer from your company's Adobe Licensing account (LWS) here.

Adobe Connect 11.0.0c & 11.0.0d patches are available for licensed (On-Premise) customers.  Note:  11.0.0a and 11.0.0b are already included as part of the Adobe Connect 11.0 installer.  The two patches can be downloaded along with the deployment instructions from the below links:

11.0.0c patch

11.0.0d patch

NOTE:  These patches should be installed on all systems running Adobe Connect 11.0.

Adobe Connect 11.0.5 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  The deployment instructions call out that this patch is to be installed on servers running Adobe Connect 11.0.0d, but this can be installed directly onto servers running Adobe Connect 11.0 OR Adobe Connect 11.0.0d.

Adobe Connect 11.0.6 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here

Adobe Connect 11.0.7 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.0.6.

Offline Help files for Adobe Connect 11.2.  This patch can be downloaded from here.  

NOTE:  These offline help files are only needed when Adobe Connect servers are installed on a private/secure network that has no access to the internet.  Most on-premise customers will not need these files.

Adobe Connect 11.2 installer for licensed (On-Premise) customers is available in your Adobe Licensing account (LWS).  Please ensure to follow these important Support Blogs immediately after your 11.2 upgrade.

Support Article 1

Support Article 2

Support Article 3

Adobe Connect 11.2.1 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.2.

Adobe Connect 11.2.2 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.2.1

Adobe Connect 11.2.3 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.2.2

Adobe Connect 11.2.3a patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.2.3.  Please ensure to install this patch immediately following the installation of 11.2.3.

NOTE:  *UPDATED 27 July 2021* Customers that use PGI integrated audio on their On-Prem servers will need to install this patch and follow these instructions to enable the new PGI adaptor used in Adobe Connect 11.2.3.   Click Here for the patch.  Support Blog post with more information: Click Here.

Adobe Connect 11.3 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running 11.2.3a.

Adobe Connect 11.3b patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running 11.3

Adobe Connect 11.3c patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running 11.3b

Adobe Connect 11.4 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running 11.3c.

Adobe Connect Log4j 2.16 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 10.1 or higher.

Adobe Connect 10.1.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here

NOTE: This patch should be installed on systems running 10.1

Adobe Connect 10.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed to systems running 10.1.1.

Adobe Connect 10.2.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed to systems running 10.2.

Adobe Connect 10.5.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE:  This patch should be installed on systems running 10.5

Offline Help files for Adobe Connect 10.5.  This patch can be downloaded from here.  Deployment instructions are available from here.

NOTE:  These offline help files are only needed when Adobe Connect servers are installed on a private/secure network that has no access to the internet.  Most on-premise customers will not need these files.

Adobe Connect 10.6.0 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions hereThis patch is in the form of a full Adobe Connect installer and is a large file download.

For upgrade path information, see 10.6 relese notes here.

 

Adobe Connect 10.6.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE:  This patch should be installed on systems running 10.6

Adobe Connect 10.6.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on systems runnin 10.6.1

We recommend all Connect 10.6.x accounts upgrade to 10.6.2.

Adobe Connect 10.6.2a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

IMPORTANT NOTE: 10.6.2a patch includes a fix for Break Out Room latency.  This fix is not available in Adobe Connect 10.8.  Customers that require this Break Out Room patch should not upgrade to Adobe Connect 10.8. 

Adobe Connect 10.8 installer is available for licensed (On-Premise) customers only.  The full installer can be downloaded from here.

The Adobe Connect 9 UV patch is only for Adobe Connect servers running Connect 9.1 through Connect 9.5.3.  Even though the patch is labeled 9.5.2C, it can be applied to any Connect version of 9.1.X or higher.  Connect 9.5.3 or higher will not need this patch.

The iOS9 patch is ONLY for Adobe Connect servers running Connect version between 9.0 and 9.4.2X.  Connect 9.5 and higher does NOT require this patch.

For customers with Connect 9.0 through Connect 9.1.2 use this iOS9 Patch.   The patch can be downloaded along with the deployment instructions from here.

For customers with Connect 9.2 through Connect 9.4.2x use this iOS9 Patch.  The patch can be downloaded along with the deployment instructions from here.

 

Adobe Connect 9.8 is available as a full installer.  The installer can be downloades from the Adobe Licensing site here

Future Adobe Connect 9.8 patches will be added below once they are available.

Adobe Connect 9.8.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.8

Adobe Connect 9.8.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.8.1

Adobe Connect 9.7 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.6.2

Adobe Connect 9.7.0a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed immediately after 9.7 

Adobe Connect 9.7.0b patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed immediately after 9.7.0a

Connect 9.6 Off-line Help patch

Starting in Connect 9.6, all help pages will be served from Adobe.com.  For on-premise customers that do not have internet access (closed, private or secure networks) or customers that block access to Adobe.com will need to install the Connect 9.6 Off-line Help patch.  This will allow users on those networks to access help pages served locally from the Connect server(s).  The patch can be downloaded along with the deployment instructions from here.

Note:  this patch should be installed on Connect 9.6

 

Adobe Connect 9.6.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note: This patch should be installed on 9.6.1.  Also, install the below A, B and C patches immediately following 9.6.2.  9.6.2b is only needed for customers that use Events and have CQ server(s).

Adobe Connect 9.5.6 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.5.

Adobe Connect 9.5.5 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.4.

Adobe Connect 9.5.4a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.4.

Adobe Connect 9.5.4 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.3 and later.

Adobe Connect 9.5.2a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch should be installed immdiately after 9.5.2.

Adobe Connect 9.5.1a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.5.0  

Adobe Connect 9.5.1b patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect versions on 9.5.2 or above.  This patch will allow recordings created in Connect 7.5 and older to be viewed.

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