Adobe Connect 9.0.2 Add-in

Starting around mid-January 2013, Adobe will start upgrading Adobe Connect 9 hosted customers to Adobe Connect 9 Update 2 (9.0.2).

This update requires a new Adobe Connect Add-in for functionality specific to meeting hosts and presenters on Windows and Mac OS. You will be asked to install the new Add-in in the following circumstances:

• You try to start or join 9.0.2 meeting for first time and have older version of the Add-in installed.
  
• You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the latest version of the Add-in installed.

The new Add-in fixes the following bugs:

1. 3084227: Add-in quits when making recording offline
2. 3303154: Windows Add-in crashes when Add-in instance closed while making recording offline
3. 3328652: Add-in crashes when user start -> stop --> restart screen share on Windows 7
4. 3340821: Video out of sync from audio if an FLV file, created by Recording offline feature, is converted to any other format
5. 3337375: Black dotted stripe/line overlaid on camera feed
6. 3368170: connectaddin.exe is not digitally signed

The new Add-in is backwards compatible, so you can download and install it before 9.0.2 upgrade. The version of the new Add-in is 11.2.251.0 (Windows) and 11.2.250.0 (Mac OS).

Windows

1. Click here to download Windows Add-in.
2. Save the file when prompted; by default, it's saved in the Downloads folder.
3. Open the Downloads folder and open ac_addin_win_251.zip to extract the package (the package name is setup.exe).
4. Open setup.exe to launch the installer.
5. Follow the installer prompts to install the Add-In.

Mac OS

Click here to download the Mac Add-in.

1. Save the file when prompted; by default, it's saved in the Downloads folder.
2. Open the Downloads folder and open ac_addin_mac_250.z to extract the package (the package name is adobeconnectaddin-installer.pkg).
3. Open adobeconnectaddin-installer.pkg to launch the installer.
4. Follow the installer prompts to install the Add-In.

If you have any questions, contact Adobe using your normal support channels or visit the support page.