Notary Signer recipients receive an email asking them to review the agreement content and fill in any fields placed for them. If an authentication method is configured, the recipient must satisfy that authentication requirement before viewing the document.
تاريخ آخر تحديث
02/10/2025
Add notarization to your e-signature workflow to boost trust, meet compliance, and close high-value deals—without leaving the platform.
Using a notarization service in Acrobat Sign adds a trusted layer of identity verification and legal assurance for agreements that require notarized signatures. Many industries—such as real estate, finance, and legal services—rely on notarization to validate transactions, confirm signer identity, and deter fraud. By integrating notarization directly into Acrobat Sign, users can meet these requirements without leaving the platform.
With remote online notarization (RON) capabilities, Acrobat Sign lets signers complete notarized agreements securely and conveniently from anywhere. This reduces turnaround time, supports compliance with state and industry regulations, and enhances confidence in digitally signed documents.
For organizations, notarization in Acrobat Sign streamlines complex workflows by combining signing, identity verification, and notarization in a single, auditable process.
Adobe Acrobat Sign has partnered with Proof (formerly Notarize) to provide online notarization services.
Configuration
Availability:
- Acrobat Standard and Acrobat Pro: Not Configurable
- Acrobat Sign Solutions: Supported
- Acrobat Sign for Government: Not Supported
Configuration scope:
Administrators can enable this feature at the account level. Once enabled, individual services can be configured at the account and group levels.
Enable notary services by navigating the administrator's configuration menu to Account Settings > Notarization Settings
After the integration is enabled, additional controls are made available, which can be defined at the account or group level.
These controls govern the services available to the Acrobat Sign account through the Proof notary service.
Navigate to Account Settings > Send Settings > Enable the following Notarize Transactions
The control options are:
- Notarize On-Demand Notary Service - Allows notarization requests to be processed by agents with the Proof service.
- In-House Notary with Multifactor Signer Authentication - Allows an internal notary to process the notarization requests. This method requires the signer to pass multi-factor authentication (steps 6-9 of the recipient experience).
ملاحظة:
If you do not see the Notarize Transactions on the Send Settings page, check that the account-level settings are enabled.
Specifying the notarization requirements for a participant when composing a new agreement
When the notarization service is enabled for the Acrobat Sign account, the sender can select Requires notarization by selecting the ellipsis on the right side of the recipient record.
ملاحظة:
The notarization option is only available:
- When using the classic Compose environment.
- For recipients with a Signer role.
Once the sender selects Next, additional information is requested on the Notarization details page:
Specify Notary Service
The Notary Service options available to senders are based on the options enabled on the Send Settings page. If the option isn't enabled, then the option will be absent when the sender is composing the agreement. Notary service options are determined by the purchased entitlements obtained directly from Proof.
- Use the On-Demand Notary service from Notarize, Inc. - Available for senders with access to the On-Demand Notary service.
When using the On-Demand Notary service, there is an option available for the sender to specify that payment for the transaction needs to be made by the signer. When this option is selected, the signer will be prompted by Notarize to make the payment before the completed document can be made available. The transaction quota for Notary on Demand associated with the sender account isn't deducted when the signer pays Proof for the transaction.
- Use notary provided by my organization - Available for senders with access to Proof's In-House Notary service.
You can optionally include the email address of the in-house notary while initiating notarization requests.
Confirm files to be notarized
Allows senders to select all or a subset of documents to be marked as requiring notarization.
Additional notary options
Allows senders to optionally specify a meeting schedule and add additional instructions to the notary.
The status of agreements can be tracked via the Acrobat Sign Manage page. Once the signers requiring notarization have completed the pre-notarization review step and the agreement is out for notarization, the agreement status changes to “Out for Notarization.”
Recipient experience
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ملاحظة:
Signature fields are suppressed in this first review of the document.
All other field types are available for the recipient to provide content.
Once all required fields are completed, the recipient is prompted to Proceed with initiating the remote online notarization process with Proof.
ملاحظة:Steps 2-12 take place on the Proof platform. The details below are provided by Proof.
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A second email is delivered to the recipient immediately from Proof, indicating that they should start a notary session.
ملاحظة:Notarized transactions that have multiple recipients will receive the email from Proof after all recipients have completed their review of the agreement.
This link opens a session with the Proof system.
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The recipient is asked to validate their identity by answering five questions in two minutes or less.
- If the recipient answers incorrectly or takes longer than two minutes, the validation process fails.
- The recipient is given one more chance to answer five more questions. If they fail the second attempt, the session fails and the recipient cannot try again for 24 hours.
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After passing the five question verification process, the recipient is asked to provide a valid, government-issued photo ID.
The recipient has the option to take images with a mobile device, or use the web browser and their web camera:
After selecting a method, the recipient is asked to declare what type of ID they are using.
The recipient is then asked to take images of their document:
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The recipient is then connected to a live Notary Public. This may take a minute or two while the notary is contacted and accepts the session.
When the notary accepts the session, the agreement document is displayed, with the signature fields visible. The document remains locked until the notary is ready to witness the signature.
Both the notary and recipient can see the document and each other, and verbal communication is allowed through the session.
The notary validates the documents and releases the document for the recipient to sign.
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You will receive a notification from Acrobat Sign once the transaction is completed.
For users with an Acrobat Sign account, completed documents and the audit trail can be downloaded from the Acrobat Sign Manage page
ملاحظة:Individual notarized documents can be retrieved from the file attachments section of the merged PDF file.
Consumption of Notary Transactions
ملاحظة:
This section is only applicable to customers who purchased Proof transactions quota.
Track available volume:
To monitor the volume of notary transactions available to the account:
Navigate to Account Settings > Send Settings > Enable the following Notarize Transactions
Select the Track Usage link:
A “Notarized Transaction” occurs each time the notarization service is used to enter into a meeting with a notary in which the notary is able to complete a notarization for at least one signatory.
Transactions involving a notary can have between one and eight signatories.
Audit Report
A successful notarization event is logged in the Acrobat Sign audit report with a separate section that includes events during notarization as reported by the notary service.
The appended report only includes the parties involved (Identified by name and email address) along with the "pass/fail" status of the event as reported by the notary service. This addendum is part of the audit report and is purged from the system with any other action that purges the audit report (GDPR, Retention).
The Proof audit trail can also be found attached to individual notarized documents.
Acrobat Sign integrations that support notarized transactions
- Microsoft integration
- Word
- PowerPoint
- Teams
- SharePoint
- Acrobat Desktop
Limitations / Incompatible features
- Localization – US English only
- The integration is only available through the classic Compose environment.
- The Proof integration is not available for Custom workflows, Self-signing, and Web forms.
- Digital signatures are not supported in transactions that include notarization.
- Limited Document Visibility is not compatible with notarization and will be disregarded if enabled.
- The option to keep documents separate isn't available for agreements that are notarized.
- Payment fields cannot be used for participants requiring notarization.
- The same email cannot be used for two signers (Spousal scenario) in agreements that include notarization.
- Multiple signers requiring notarizations can be initiated from a single Acrobat Sign transaction, but all signers need to join a concurrent notary session on the Proof platform.
Frequently asked questions:
The Keep documents separate option is not currently supported with agreements involving notarization. However individual notarized documents can be retrieved from the file attachments section of the merged PDF file.
Transactions on the Send Settings page are displayed based on the organization's entitlement types.
ملاحظة:
If there are updates to the Proof managed subscriptions (such as the addition of new transaction types), you may need to reactivate the integration via account-level settings in order for new transaction types to show on the Send Settings page. To reactivate the integration, disable the integration and then enable it again by entering the API key.
No, witnesses may not be specified.
