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Senast uppdaterad den
Oct 13, 2021 06:53:07 AM GMT
Viktigt:
Captivate Prime Learning Programs are renamed to Learning Paths. This change happens immediately after the October 2021 release and the terminology of Learning Path is reflected for all roles.
Issue
A learner is unable to search a course in Captivate Prime.
Scenario 1: Enrollment is through a higher Learning Object.
Summary
There are scenarios, where, a learner searches a course and the course is not listed. But if the learner has enrolled for a Learning Program/Certification, then the learner is able to view the course inside the Learning Object.
Why does this happen?
In Captivate Prime, when a learner is enrolled through a Learning Program/Certification, the enrollment for that course is through the Learning Program/Certification.
Therefore, the learner is not able to search for the stand-alone Courses under My Learning.
However, the learner cannot view the courses inside the Learning Program/Certification.
Scenario 2: Learner does not have access to the Catalog that contains the Course.
Summary
A learner is unable to search courses in the Catalog or the Learning Dashboard.
Why does this happen?
This issue occurs if:
- The learner is not a part of the Catalog that contains the course OR
- The course is not a part of the Catalog that the Learner has access to.
Resolution
-
A. Learner is not part of the catalog
To share the catalog, click Add, and add the user group that the user is a part of. Click Save.
View to add user group Course is not a part of the Catalog
In the Content section, click Add Content, and select the course that you need to add to the catalog.
View to add course to Catalog
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