Adobe Connect 9.3 Technical Specifications and system requirements

Refer to this guide to find client system requirements and technical specifications for Adobe Connect 9.3.

Opomba:

For specifications of the other versions, see www.adobe.com/go/adobeconnect_techspecs.

Client system requirements - Hosted and licensed deployments

The following tech specs are for Adobe Connect 9.3.

Windows

  • 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Windows 7, Windows 8 or Windows 8.1
  • Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512MB of RAM (1GB recommended) for Windows 7 or Windows 8
  • Microsoft Internet Explorer 8, 9, 10,11; Mozilla Firefox; Google Chrome
  • Adobe® Flash® Player 11.2+

Mac OS

  • 1.83GHz Intel Core™ Duo or faster processor
  • 512MB of RAM (1GB recommended)
  • Mac OS X 10.7.4, 10.8, 10.9
  • Mozilla Firefox; Apple Safari; Google Chrome
  • Adobe Flash Player 11.2+

Linux

  • Ubuntu 12.04; Red Hat Enterprise Linux 6; OpenSuSE 12.2
  • No Add-in support for Linux. Users on Linux can attend meetings in the browser.
  • Mozilla Firefox
  • Adobe Flash Player 11.2+

Mobile

  • Apple supported devices: iPhone 5S, iPhone 5, iPhone 4S, iPad with Retina display, iPad 3, iPad 2, iPad mini, and iPod touch (4th & 5th generations)
  • Apple supported OS versions summary: iOS 6 and higher
  • Android supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab 2 10.1, Samsung Galaxy S3 & S4, Nexus 7 tablet
  • Android supported OS versions summary: 2.3.4 and higher
  NOTE: - On Android devices, the Adobe Connect Mobile 2.1 app no longer requires the Adobe AIR Runtime to be installed   - All features of Adobe Connect Mobile are supported when attending meetings on Adobe Connect Server version 8.2 and higher, from a supported mobile device   - New features added in Adobe Connect Mobile 2.1 may not be enabled in all Adobe Connect Server meetings running on an 8.1 or older server   - Meeting server must be Adobe Connect 7.5.1 or higher in order to use Adobe Connect Mobile 2.1

Virtual environments

  • Citrix XenApp 6.5
  • VMware View 5.1

Additional requirements

Bandwidth: 512Kbps for participants, meeting attendees, and end users of Adobe Connect applications. Connection: DSL/cable (wired connection recommended) for Adobe Connect presenters, administrators, trainers, and event and meeting hosts.

Server system requirements - Licensed deployments only

Windows

  • Microsoft Windows Server® 2008 R2, 2012 R2

Virtual environments

  • VMware ESXi 5.x

Database

  • Microsoft SQL Server 2008 SP3, 2008 R2, 2012

Hardware requirements

  • 3GHz dual-core Intel Xeon® processor (2GHz quad-core Intel Xeon or faster recommended)
  • 8GB of RAM (16GB recommended)
  • 2GB of available hard-disk space for Adobe Connect Enterprise installation, 150GB of available hard-disk space for content storage; disk space requirements will increase as more content is stored
  • NTFS file system
  • DVD-ROM drive
  • SSL Hardware Accelerator or built-in Connect Enterprise software SSL

Note that your needs will vary depending on deployment size and usage.

Shared storage requirements

  • Disk specs: 10,000–15,000 RPM — Fibre Channel preferred
  • Network link: TCP/IP — 1GigE I/O throughput or better
  • Controller: Dual controllers with Active/Active multi-path capability
  • Protocol: CIFS or equivalent
  For deploying Adobe Connect Server with network attached storage or storage area networks, the above specifications are recommended. Note that your needs will vary depending on deployment size and usage.

Network requirements

  • 100Mbps Ethernet (1Gbps recommended)

Port Requirements

  • 1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled; 25 for SMTP (optional); 1433 for external database (optional)

LDAP directory server

Adobe Connect Edge Server

  • 3GHz dual-core Intel Xeon processor (2GHz quad-core Intel Xeon or faster recommended)
  • Microsoft Windows Server 2003, 2008
  • 2GB of RAM (4GB recommended)
  • 100Mbps Ethernet (1Gbps recommended)

Universal Voice using Flash Media Gateway

Supported operating systems

  • Microsoft Windows Server 2003 (32-bit/64-bit), 2008 (32-bit/64-bit)

Hardware requirements

  • 2GHz quad-core Intel Xeon processor (3GHz quad-core Intel Xeon recommended)
  • 4GB of RAM
  • 2GB of available hard-disk space for installation; 10GB of available hard-disk space for operation
  • NTFS file system
  • CD-ROM drive

Network requirements

  • TCP/IP — 100Mbps (1Gbps recommended)
  • Port 5060 TCP
  • An additional two ports are required for each concurrent meeting that uses Universal Voice; these ports are configured as a range (example: 5,000–6,000 would support 500 meetings using Universal Voice)
  • 100Mbps Ethernet (1Gbps recommended)

To use Universal Voice, you will need to install and configure Adobe Flash Media Gateway. Flash Media Gateway needs to be configured to place calls through a SIP-compliant end point that allows calls to be routed to your preferred audio conferencing service.
While Flash Media Gateway can be installed on the same system as the application server, it is recommended that it be installed on a separate system.

Using CQ

Please see https://helpx.adobe.com/experience-manager/aem-previous-versions.html for requirements. While CQ can be installed on the same system as the application server, it is recommended that it be installed on a separate system. 

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