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View meeting reports and analytics data

  1. Adobe Connect User Guide
  2. Introduction
    1. What's New in Adobe Connect
    2. Adobe Connect meeting room basics
    3. Adobe Connect Capabilities in HTML Client
    4. Adobe Connect application for desktop
    5. Adobe Connect technical specifications and system requirements
    6. Keyboard shortcuts in Adobe Connect
  3. Adobe Connect Meeting
    1. Adobe Connect meeting room basics
    2. Start, attend, and manage Adobe Connect meetings and sessions
    3. Adobe Connect application for desktop
    4. Adobe Connect pre-meeting diagnostic test
    5. Adobe Connect Central home page
    6. Share content during an Adobe Connect meeting
    7. Update and manage Adobe Connect meetings
    8. View meeting reports and analytics data
    9. Notes, chat, Q&A, and polls in Adobe Connect meeting
    10. Accessibility features in Adobe Connect
    11. Keyboard shortcuts in Adobe Connect
    12. Create virtual meeting rooms and arrange layouts
    13. Breakout rooms in Adobe Connect meetings
    14. Manage meeting attendees in Adobe Connect
  4. Adobe Connect administration and maintenance
    1. Enabling Adobe Connect HTML client
    2. Enabling single sign-on in Adobe Connect
    3. Change the timeout period
    4. Configure audio providers for Universal Voice
    5. Create and import users and groups in Adobe Connect
    6. Enhance Adobe Connect account security
    7. Generate usage reports in Adobe Connect Central
    8. Administer and manage Adobe Connect accounts
    9. Manage users and groups
    10. Set permissions for library files and folders
    11. Back up user data, database, and settings of Adobe Connect server
    12. Build custom reports from Adobe Connect database
    13. Maintain disk space and clean cache on an Adobe Connect server
    14. Manage and monitor Adobe Connect server logs
    15. Start and stop Adobe Connect services
  5. Adobe Connect Events
    1. About Adobe Connect Events
    2. Manage Adobe Connect Events
    3. Attend Adobe Connect Events
    4. Create and edit Adobe Connect Events
  6. Adobe Connect Training and Seminars
    1. About Adobe Connect courses and curriculum for training
    2. Conduct trainings with Adobe Connect
    3. Create and manage seminars
    4. Create training courses in Adobe Connect
    5. Create and manage training curriculum in Adobe Connect
    6. About Virtual Classrooms in Adobe Connect
    7. Adobe Connect reports to monitor training features
    8. Participate in Adobe Connect training sessions and meetings
    9. Closed captioning in Adobe Connect
  7. Audio and video conferencing in Adobe Connect
    1. Audio in Adobe Connect meetings
    2. Record and play back Adobe Connect meetings
    3. Video in Adobe Connect meetings
  8. Manage user content in Adobe Connect
    1. View reports and usage information about uploaded content
    2. Work with content in the Content library
    3. Work with Adobe Connect library files and folders

 

Know how administrators can check meeting related analytics and reporting and Hosts can check the in-meeting user engagements.

View data about meetings with the Engagement dashboard

The Engagement Dashboard provides a graphical representation of statistical data about your meetings. To see the Engagement Dashboard, from the Home Tab click Meetings, then click Meeting Dashboard. The data, which reflects all the meetings you have created, appears in three-bar graphs. Clicking in any of the bar graphs brings up the Summary Report for the meeting.

Most Active Meetings Over Last 30 days

Determined by the number of sessions.

Most Participant Meetings Over Last 30 Days

Determined by the number of participants. This feature counts only registered attendees; guest attendees are not included in the count. However, guest attendees are included in the data reported in the Summary Report for each meeting.

Most Viewed Recordings Over Last 30 days

Determined by the number of views (that is, the number of times each archived meeting has been viewed).

The bar graphs appear within the Adobe Connect Central Meetings tab. Click Printable Version to export the Dashboard to a browser window for printing.

View user attentiveness with the Engagement Dashboard

As a Presenter or a Host in a seminar, an event, a meeting, or a virtual classroom, use the Engagement Dashboard to view participants’ attention and interactivity levels. Participant interactivity data provides a real-time visual cue to the effectiveness of the virtual classroom or webinar. The data helps you improvise the flow of your webinar appropriately.

To calculate the average for a different session, reset the session timer. The average attentiveness is calculated afresh.

Engagement Dashboard quantifies the engagement of meeting participants in a Adobe Connect session.
Engagement Dashboard quantifies the engagement of meeting participants in a Adobe Connect session.

The Engagement Dashboard displays the following:

  • Current attendance in a virtual classroom or webinar
  • Aggregate attentiveness of participants
  • Changes in user attentiveness over time

The Dashboard displays user interactivity level through the following cues:

  • For a Q&A pod, the Engagement Dashboard displays the number of questions answered out of the total questions.
  • For polls, the Engagement Dashboard displays the participation level for each of the poll question.
Opomba:

Open polls are always placed above polls that are faded out or closed. Polls in the current layout are placed at the top-most position.

The Engagement Dashboard is visible to hosts and presenters in the Host & Presenter Area in the following scenarios:

  • In a Seminar Room for Seminar Hosts
  • In the Event Management area for Event Managers
  • In a Virtual Classroom created by Training Managers and Meeting Hosts
  • In a Meeting created by Meeting Hosts and Event Managers

To view the Engagement Dashboard:

  1. Click the drop-down from the top of the title bar, choose Host & Presenter Area. The Host & Presenter Area is displayed on the right of the meeting interface.

  2. Choose Engagement Dashboard from the menu   at the top of the title bar.

Enable opt out to provide an option to the participants to not provide non-explicitly submitted information to hosts. When participants choose to opt out, Adobe Connect excludes engagement index and private chat message count from the meeting reports.

Adobe recommends

Engagement Dashboard in Adobe Connect

Adobe Systems Inc.

Monitor individual engagement

The engagement score works best as an aggregate metric for medium to large meetings. However, there are scenarios like training sessions where the trainer wants to monitor the engagement of specific participants.

Adobe Connect provides an option in the Attendees pod called ‘Show Individual Engagement’ that enables meeting hosts to see individual engagement. The individual engagement is shown, against the name of the individuals, in three different levels—Green (high engagement), Yellow (average engagement), and Red (low engagement).

Meeting reports

The Reports feature of Adobe Connect Central lets you create reports that show you a given meeting from different perspectives. To use this feature, navigate to the Meeting Information page of an individual meeting and then click the Reports link. The report displays links that let you define the following meeting information:

Summary

The first report type that appears when you access the Reports feature. The Summary displays aggregate meeting information, which includes:

  • Name

  • URL for viewing

  • Unique Sessions (a single instance in which a given user joins and exits the meeting)

  • Last time that a particular invitee enters the meeting room (most recent session)

  • Number of invitees

  • Number of attendees

  • Highest number of people who entered the room at a time (peak users)

By Attendees

Lists the name and email address of each meeting participant, as well as the time they entered the meeting and the time they left it.

By Sessions

Lists the start and end time of each session, the session number, and the number of attendees. Clicking the session number displays the participant list for this session, including participant name and entry and exit times for each participant.

By Questions

Lists each poll by session number, number, and question. Select a view by clicking one of the following options under the Report column:

View answer distribution

Displays a pie chart in which each answer is color-coded with a unique color.

View user responses

Provides an answer key that lists each answer for this poll and its corresponding answer number; these numbers map to the pie chart. This option also displays a list of participants who responded to the poll. It also displays the number of the answer they selected (if the poll question allowed multiple responses, all responses are shown for the user).

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