Work with HEIF or HEIC files on Windows


When you open HEIF or HEIC files in InDesign, you may see one of the following messages:

  • Additional non-Adobe software is needed to open .heic or .heif files. Install the required HEVC codec to open this file.
  • The file sample.heic or sample.heif is in a format not supported in InDesign. Please select another file.
Error opening .heic files
Error opening .heic files


Canon HEIF or HEIC Files are not supported. Use raw files from Canon cameras for best results.

Solution: Install HEIC or HEVC codecs

To successfully import HEIF or HEIC files, download, and install both the HEIF and HEVC Extensions directly from Microsoft.

  1. Quit InDesign. 

  2. Get the HEIF Image Extensions - The HEIF Image Extension enables Windows 10 devices to read and write files that use the High Efficiency Image File (HEIF) format.

  3. Buy the HEVC Video Extensions - Play High Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device.

  4. Restart InDesign and try importing your HEIF or HEIC file.

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