Know the hardware, software, ports, and network requirements to install Adobe Connect.

Adobe Connect installation method depends on the type of installation you perform.

  • If you are installing Adobe Connect for the first time, review the installation requirements, supported configurations, and technical overview. Then see Installing Adobe Connect 9.

  • If you are migrating from a previous version of Adobe Connect, review the information that explains what’s new in this version. Then see Preparing to migrate.

Hardware, software, and user requirements

For Adobe Connect and Adobe Connect Edge Server requirements, see www.adobe.com/go/adobeconnect_techspecs.

Port requirements

The following table describes ports on which users must be able to establish TCP connections.

Number

Bind Address

Access

Protocol

80

*/Any Adaptor

Public

HTTP, RTMP

443

*/Any Adaptor

Public

HTTPS, RTMPS

1935

*/Any Adaptor

Public

RTMP

Примітка.

RTMP (Real Time Messaging Protocol) is an Adobe protocol.

The following table describes the ports open inside a cluster. Each Adobe Connect server in a cluster must be able to establish TCP connections to all other servers in the cluster on these ports.

Примітка.

Even if you are not using a cluster, close these ports for public.

Number

Source Port

Bind Address

Access

Protocol

8506

Any

*/Any Adaptor

Private

RTMP

8507

Any

*/Any Adaptor

Private

HTTP

Each Adobe Connect server in a cluster must be able to establish a TCP connection to the database server on the following port:

Number

Source Port

Access

Protocol

1433

Any

Private

TSQL

The following table describes server ports that Adobe Connect uses to communicate internally. Adobe Connect fails to start, if these ports are in use by any other process or program on a hosting server.

Number

Bind Address

Access

Protocol

1111

127.0.0.1

Internal

RTMP

2909

127.0.0.1

Internal

RMI

4111

*/Any Adaptor

Internal

JMX

8510

127.0.0.1

Internal

HTTP

If you are installing an integrated or custom telephony adaptor, each Adobe Connect server in a cluster must have the following port available:

Number

Bind Address

Access

Protocol

9080 or 9443

*/Any Adaptor

Public if using InterCall or Arkadin telephony adaptor; internal otherwise

HTTP

Some integrated telephony adaptors require access to specific ports in addition to the ports listed in the tables above. These ports are listed in the information for each adaptor; see Preparing to install integrated telephony adaptors.

For information about Adobe Media Gateway ports, see Adobe Media Gateway ports and protocols. Adobe Media Gateway (AMG) installer is bundled with Adobe Connect installer.

Ports in the range 8088-8093 are used by AEM for clustering. For more information, see CRX Clustering. Default ports for AEM Author and Publish servers are 4502 and 4503, respectively. On the system(s) where AEM is installed, free the ports in this range.

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