FAQ | Try Adobe Acrobat online services

Adobe Document Cloud

Try Adobe Acrobat online services for free. Alternatively, sign in to your account to see how quick and easy it is to convert, edit, compress, and sign PDF files.

Basics

Acrobat online services are a set of online tools that let you complete PDF and e-signing tasks fast in any browser. You can also access them when you sign in with a free or paid account.

Acrobat online services currently include the following tools:

Supported browsers on the desktop include:

  • Microsoft® Windows 10 using Microsoft® Edge, Internet Explorer 11, Firefox, or Chrome
  • Microsoft® Windows 7 using Internet Explorer 11 or later, Firefox, or Chrome
  • Mac OS X v10.12 (Sierra) or later using Safari 11 or later, Firefox, or Chrome

Supported browsers on mobile devices include:

  • iOS: Safari
  • Android™: Chrome

Acrobat online services are available in English, Japanese, French, German, Dutch, Italian, Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish, Swedish, Turkish, Chinese Simplified, and Chinese Traditional.

No, you can only try the tools from the Acrobat online services page or if you sign in with an Adobe account.

Using the tools

From the Adobe Acrobat online services page, select the tool you want to use and follow the how-to steps. Acrobat online services upload your files to Adobe cloud storage. If you sign in to use a tool or to save or share a file, Acrobat will save your file to your Adobe account. If you don't sign in, even if you download the file, Adobe soon deletes it from its servers to respect your privacy.

Without signing in with an Adobe ID, most tools let you complete one free transaction and download the resulting file one time.

If you sign in with an Adobe ID, you can share, fill, sign, and comment on PDFs for free. When you sign in, you can also try other premium tools. See below for free limits.

You can convert the following file types to PDF using the Acrobat online tools.

Tool name

Supported file types

Convert to PDF

DOC, DOCX, RTF, TXT, XLS, XLSX, PPT, PPTX, BMP, GIF, JPEG, JPG, PNG, PSD, TIF, TIFF, AI, FORM, INDD

Convert Word to PDF

DOC, DOCX, RTF, TXT

Convert Excel to PDF

XLS, XLSX

Convert PPT to PDF

PPT, PPTX

Convert JPG to PDF

BMP, JPEG, JPG, PNG, TIF, TIFF

Convert PDF to Word

DOCX

Convert PDF to PPT

PPTX

Convert PDF to Excel

XLSX

Convert PDF to JPG

JPEG, JPG, PNG, TIF, TIFF

Acrobat online tools have the following limits:

  • Acrobat online tools support PDF files of 100MB or less, except for the PDF to Word and PDF to PPT tools that support files up to 200MB and the Compress PDF tool that lets you compress a PDF that is 2GB or smaller.
  • A maximum of 1,500 pages are supported by these tools: Delete PDF pages, Rotate PDF pages, Reorder PDF pages, Extract PDF pages, Insert PDF pages, and Crop PDF. When adding files to a PDF, each inserted file is limited to up to 500 pages.
  • The Split PDF tool lets you split a PDF of up to 1GB with a maximum of 1,500 pages into as many as 19 files.
  • With the Merge PDFs tool, you can create a merged PDF of up to 1,500 pages; you can combine up to 100 files, with each file having up to 500 pages. 
  • When you add a password to a PDF using the free version of the Protect PDF tool, you won’t be able to remove the password. To remove it, you must purchase an Adobe Acrobat subscription or sign up for a seven-day free trial of Adobe Acrobat Pro.

If you don't sign in to Acrobat web or Acrobat browser extensions with an Adobe ID, you can only complete one free transaction and download the resulting file one time. There are also a few tools that you can’t try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

  • When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
  • Request e-signature transactions may be subject to extra limitations.

When you reach the free limits, you'll be notified online.

Security

Adobe takes the security of your digital experiences seriously. Security practices are deeply ingrained into our internal culture, software development, and service operations. Whether related to identity management, data confidentiality, or document integrity, Adobe employs industry-standard security practices to protect your documents, data, and personal information. For additional information about our security practices, see www.adobe.com/security.

Yes. To ensure your files are safe, Adobe uses the AES-256 encryption standard and Transport Layer Security (TLS) 1.2 for Acrobat online services. TLS is a security protocol that provides privacy and data integrity for Internet communications. It keeps data secure when being transferred over a network.

All uploaded files stored in Adobe cloud storage are automatically labeled Private, meaning that the files are only visible to you. You must take explicit action to share a file or it will remain private.

After using a tool, you must sign in to save or share your file. Otherwise, Adobe will delete the file from the server within a short time period.