When you attempt to launch an Adobe Creative Cloud application, you receive a message that says "Renew your subscription" even though your subscription is current.
Click the Creative Cloud icon in the menu bar (Mac) or taskbar notification area (Windows), to open the Creative Cloud desktop app.
If you can't find the Creative Cloud icon on your screen, you may have quit the Creative Cloud desktop app. To relaunch it:
Windows: Type Creative Cloud in Search next to the Windows logo in the lower-left corner of the screen.
Mac: Click the Finder icon in the Dock, and then search for Creative Cloud.app.
There are several reasons why this window can appear. Examples include: resetting your password, switching from one Creative Cloud subscription to another, or activating your software on more than the allowed number of machines.