Do you receive one of these errors when you try to sign in to, activate, or start a Creative Cloud (CC), Acrobat DC, or Creative Suite (CS) product?
- "We are unable to activate [product name]. Product activation is required to use this product..."
- "Please connect to the Internet and retry."
- "Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet or adjust your clock and try again."
Your computer could have trouble connecting to Adobe's activation servers.