Adobe ended the Adobe Story CC service on January 22, 2019. Both Adobe Story CC and the Adobe Story CC (Classic) are discontinued. The Adobe Story CC offline application has also ended. See End of service FAQ for more information.

You can access Adobe Story CC from and Adobe Story CC (Classic) from

Currently, Adobe Story CC desktop app is not supported for the HTML version. AIR app is only supported for Adobe Story CC (Classic).

There could be two reasons why you are facing this issue:

Ensure that your Flash plug-in is enabled before you enter your log in credentials.

Currently, Adobe Story CC supports only STDOC format. Support for other formats is expected in the upcoming releases.

Currently, Adobe Story CC users cannot view the versions of their script. However, Adobe Story CC (Classic) users can continue to view their previous versions in the application.

You can use the desktop app only with Adobe Story CC (Classic). Currently, there is no support for the HTML mobile app.

If you are an existing Adobe Story CC (Classic) version user, you are led to the same version; however, if you are a new user, you are led to the Adobe Story CC version.    

Adobe Story supports the latest version of Google Chrome and Mozilla Firefox. Before you launch the application, ensure that you have enabled the plug-ins.