Adobe Acrobat Sign Authentication is a first-factor identity verification method that requires the recipient to authenticate to the Acrobat Sign identity system. For recipients with an existing Acrobat Sign identity, this is an easy verification request to a known entity.
Additionally, there are options that can pre-fill the recipient's email address into the verification panel when challenged or even bypass the manual re-authentication process entirely if the recipient is already authenticated to Acrobat Sign. These qualities make Acrobat Sign Authentication the smoothest experience for internal recipients required to provide an authenticated signature.
The default verification process challenges the recipient to validate their identity by authenticating to the Acrobat Sign service. A button to the authentication panel is provided:
Recipients that do not have an Adobe account tied to the email address the agreement is sent to will be required to create a new Adobe user account to complete the verification process.
After clicking the button, the authentication panel allows the recipient to authenticate to their Acrobat Sign account.
Once the authentication is passed, the recipient is granted access to view and interact with the agreement.
If the recipient closes the agreement window for any reason before completing their action, they will have to re-authenticate to resume.
The Acrobat Sign Authentication method is available to the business and enterprise service plans only.
Acrobat Sign Authentication is not a metered service. There is no charge for use, regardless of volume.
When Acrobat Sign Authentication is enabled, the sender can select it from the Authentication drop-down just to the right of the recipient's email address:
The audit report clearly indicates the recipient identity verification with Acrobat Sign authentication:
Group and account-level admins can enable and configure the Acrobat Sign Authentication method by navigating to Send Settings > Identity Authentication Methods.
There are five controls relevant to the Acrobat Sign Authentication method: