Windows
Sometimes, you may experience some access-related permission issues with the Preferences folder while launching InDesign. Following error messages are displayed indicating that InDesign, InDesign Server, or InCopy cannot be opened because the Preferences folder is read-only.
As the Preferences folder is not writeable, InDesign cannot start with the Preferences folder in a read-only state.
Follow the steps below to provide read and write permissions to Adobe folders:
Windows |
macOS |
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Perform this procedure on each of the below folders: C:\Users\<user>\AppData\Local\<product>
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Perform this procedure on each of the below folders: /Users/<user>/Library/Preferences/<product>
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Follow the steps below to resolve the issue:
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