Perform this procedure on each of the below folders:

C:\Users\<user>\AppData\Local\<product>
C:\Users\<user>\AppData\Roaming\<product> 

1. Open the File Explorer window. Click the View tab, and then select Hidden items.
2. Navigate to the folders using the paths listed above.
3. In File Explorer, right-click the folder InDesign and choose Properties.
4. Click the Security tab, and then click Edit to set permissions.
5. In the Permissions dialog, select your user name. In the Permissions area, deselect the Deny check box.
6. Click OK twice.
7. Launch Adobe InDesign.

Perform this procedure on each of the below folders:

/Users/<user>/Library/Preferences/<product>
/Users/<user>/Library/Caches/<product>
/Users/<user>/Library/Application Support 

1. Open Finder and navigate to the path listed above. 
2. Control-click the folder and choose Get Info.
3. If the item is locked, click the lock icon to enter an administrator’s name and password.
4. In the Sharing & Permissions section, from the Name column, select your name or a user profile.
5. From the Privilege column, choose Read & Write.
6. In any subsequent prompt, choose to apply the permission to all subfolders as well.
7. Click the lock icon to save your preferences.
8. Launch Adobe InDesign.