Sign in at https://account.adobe.com/plans.
Learn how to stop error messages indicating that you’re still in trial mode (or that your trial has expired) even though you’ve already purchased a Creative Cloud subscription.
Note: It can take up to one hour for your purchase to process. Until it is processed, the apps continue to show the options for a free membership. You may need to wait a little longer if you completed your purchase within the past hour.
Try the following solutions in the specified order until the issue is fixed. If you are a teams or enterprise user, see resolve trial and license expired errors for teams & enterprise users.
Sign in at https://account.adobe.com/plans.
Note: If you've more than one Adobe account, check that you're signed in to your account with the correct email address.
Open the Creative Cloud desktop app. (Select the
Open the Creative Cloud desktop app. (Select the
Select the three vertical dots icon in the upper-right corner of the app. Then choose Check for App Updates from the menu.
Sign in to your account