Error 41 causes installation failure

Last updated on Dec. 15, 2025

Learn how to resolve error code 41 "Unable to access a critical file/directory" during Adobe app installation.

Error 41 occurs when the Adobe installer can’t access required system files or folders due to restricted permissions. This issue can prevent you from installing Creative Cloud apps.

You don't have administrator privileges

Your user account lacks the necessary administrator privileges to modify system files during the installation process. Before proceeding, ensure your user account is set to Administrator.

Close the Adobe installer file if it's still open.

Right-click the Adobe installer file.

Select Run as administrator.

Select Yes when Windows asks for permission.

Follow the on-screen instructions to complete the installation.

Installer files have restricted permissions

The installer files or their parent folders have incorrect permissions, preventing the installer from accessing required files.

Locate the folder containing your Adobe installer files.

Right-click the folder and select Properties > Security.

In the list of users and groups, select your username, then choose Edit to change permissions.

Ensure your user account has Full control or Modify permissions.

Select Apply, then OK to save changes.

Restart your computer.

Right-click Setup.exe file and select Run as administrator.

If the issue still persists, download and install the Creative Cloud desktop app using the direct download links.

Error 25 causes installation failure

Errors 42 and 72 cause installation or update failure

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