Select the Creative Cloud icon in the Windows taskbar or the macOS menu bar to open the Creative Cloud desktop app.
Last updated on
Oct 14, 2026
Learn how to troubleshoot Error 240 and update Adobe apps when installation or update attempts fail.
Error code 240 indicates that the installer package you're trying to use is no longer valid because the build has been revoked. This issue often resolves automatically within 24 hours. However, you can try updating your app manually to fix the issue sooner.
The installer package is no longer valid
Follow the steps to manually check for updates:
In the left sidebar, select Apps, then choose Your apps.
In the Your Apps tab, select Manage updates, then choose Check for updates.
In the Updates window, review all the apps that can be updated.
Install or update an available version of the required app.
Note
If you have auto-updates enabled, your apps will update automatically.
