Issue

The Apps tab is missing from the Creative Cloud desktop app after you have updated a Creative Cloud app.

Solution

  1. Click the gear icon in the Creative Cloud desktop app and choose Quit.

    quit_v1
  2. Navigate to the following location

    (Windows): C:/Program Files(x86)/Common Files/Adobe/OOBE/Configs/

    (macOS): /Library/Application Support/Adobe/OOBE/Configs/

  3. Locate the serviceconfig.xml file and copy it to your Desktop folder (or any other location on your computer). Open the copied file in Notepad (Windows) or TextEdit (macOS).

  4. In the serviceconfig.xml file, change the value of AppsPanel from false to true.

    serviceconfig
  5. Save and close serviceconfig.xml.

  6. Relocate the serviceconfig.xml file to the original location and overwrite the original file with this new file.

  7. Restart your system and launch the Creative Cloud desktop app.

The Apps tab is now visible.

Still need help?

If the Apps tab is still missing, then try the troubleshooting steps given in Activation and deactivation troubleshooting.

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