Creative Cloud app & services | Customizations

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
    3. Deploy Creative Cloud for education
      1. Deployment guide
      2. Integration with Canvas LMS
      3. Integration with Blackboard Learn
      4. Configuring SSO for District Portals and LMSs
      5. Kivuto FAQ
      6. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Set up identity
      1. Identity types | overview
      2. Set up organization with Enterprise ID
      3. Set up organization with Federated ID
        1. SSO overview
        2. Setup Azure Connector and sync
          1. Set up SSO with Microsoft via Azure OIDC
          2. Add Azure Sync to your directory
          3. Azure Connector FAQ
        3. Set up Google Federation and sync
          1. Set up SSO with Google Federation
          2. Add Google Sync to your directory
          3. Google federation FAQ
        4. Generic SAML
          1. Set up SSO with other SAML providers
          2. Set up SSO with Microsoft Azure ADFS
          3. SSO Common questions
          4. SSO Troubleshooting
        5. Education SSO
          1. Configure SSO for District Portals and LMS
          2. Common questions
          3. Dovetail
      4. Verify ownership of a domain
      5. Add and manage domains
      6. Link domains to directories
      7. Use directory trust to add pre-claimed domains
      8. Migrate to new authentication provider
    2. Asset settings
    3. Authentication settings
    4. Privacy and security contacts
    5. Console settings
    6. Manage encryption
  4. Manage products and entitlements
    1. Manage users
      1. Overview
      2. Administrative roles
      3. User management techniques
        1. Manage users individually   
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. User management API (UMAPI)
        5. Microsoft Azure Sync
        6. Google Federation Sync
      4. Change user's identity type
      5. Manage user groups
      6. Manage directory users
      7. Manage developers
      8. Migrate existing users to the Adobe Admin Console
      9. Migrate user management to the Adobe Admin Console
    2. Manage products and product profiles
      1. Manage products
      2. Manage product profiles for enterprise users
      3. Manage self-service policies
      4. Manage app integrations
      5. Manage product permissions in the Admin Console  
      6. Enable/disable services for a product profile
      7. Single App | Creative Cloud for enterprise
      8. Optional services
    3. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Migrate from Device Licensing
      6. Manage profiles
      7. Licensing toolkit
      8. Shared Device Licensing FAQ
  5. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  6. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager 6.x Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Sign
      1. Set up Adobe Sign for enterprise or Teams
      2. Adobe Sign - Team feature Administrator
      3. Manage Adobe Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
      2. Getting started
  7. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages with SCCM
      3. Deploy Adobe packages with ARD
      4. Install products in the Exceptions folder
      5. Uninstall Creative Cloud products
      6. Use Adobe provisioning toolkit enterprise edition
      7. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Channel IDs for use with Adobe Remote Update Manager
      3. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
    9. Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
      1. About Creative Cloud Packager
      2. Creative Cloud Packager release notes
      3. Application packaging
      4. Create packages using Creative Cloud Packager
      5. Create named license packages
      6. Create packages with device licenses
      7. Create a license package
      8. Create packages with serial number licenses
      9. Packager automation
      10. Package non-Creative Cloud products
      11. Edit and save configurations
      12. Set locale at system level
  8. Manage your account
    1. Manage your Teams account
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
    2. Assign licenses to a Teams user
    3. Add products and licenses
    4. Renewals
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
    5. Purchase Request compliance
    6. Value Incentive Plan (VIP) in China
    7. VIP Select help
  9. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  10. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

The document shows the procedures to customize managed packages for the Creative Cloud desktop app.

As an admin on the Adobe Admin Console, you can decide how your end users interact with the Creative Cloud apps and services that you make available to them. For example, you can install apps and updates on users' computers, or you can allow them to do self-serve. You can also enable users to sign into Creative Cloud via the browser on their computers.

Use the following setup and installation customization methods:

Using managed packages

The customization options that you set during package creation are applied to all machines to which that package is deployed.

Enable self-service install

When you create and deploy packages to end-user computers, the Creative Cloud desktop app is installed on the computers as part of the deployment. By default, users can then go to the Apps tab in the Creative Cloud desktop app to install and update apps on their computers on their own.

Use the Enable self-service install option to allow (enable Apps panel) or disallow (disable Apps panel) users in this product profile to install apps and updates.

If you allow users to install apps and updates, you can also choose to show or hide older version of apps in the Creative Cloud desktop app. For example, you may want to prevent users from installing older versions of apps.

If you deselect this option, users will have no means to install or update apps on their own. Also, the users see a message in the Apps tab that says- You don't have access to manage apps.

Enable self-service install

As an end user, now you can:

  • Download, install, and update your apps through the Apps tab.
  • Choose fonts from hundreds of type foundries in Adobe Fonts.
  • Organize and share your files in the Your work tab.
  • Change the install language, launch settings, auto-update options, notifications

For more, see Manage apps and services with the Creative Cloud desktop app.

Creative Cloud Desktop app

Allow non-admins to update and install apps

End users may or may not have operating system level administrative privileges on their computers. So, even if you select Enable self-service install, they still might not be able to install or update apps on their computers. Selecting Allow non-admins to update and install apps allows users to install and update apps even if they do not have administrative privileges on their computer.

To allow users to install and update apps on their computers, you must choose both the options: Enable self-service install and Allow non-admins to update and install apps.

Allow non-admins to update and install apps

Note:
  • The Allow non-admins to update and install apps option is only available if you choose the Enable self-service install option.
  • Also, you may choose the Enable self-service install option and not choose the Allow non-admins to update and install apps option. In this case, only users with administrative privileges on their computers can install and update apps.

Disable auto-update for end users

The Auto-update option in the Creative Cloud desktop app, allows your end users to choose apps that they want to auto-update. This implies that any app a user selects will update on their machines as soon as Adobe release a major or minor update for the app.

The Disable auto-update for end-users option allows you to prevent users from enabling auto-update on apps. In this case, the Auto-update option is not available in the Creative Cloud desktop app for which you've deployed the package.

See how end users enable or disable auto-updates.

 

The Auto-update option in the Creative Cloud desktop app, allows your end users to choose apps that they want to auto-update. This implies that any app a user selects will update on their machines as soon as Adobe release a major or minor update for the app.

The Disable auto-update for end-users option allows you to prevent users from enabling auto-update on apps. In this case, the Auto-update option is not available in the Creative Cloud desktop app for which you've deployed the package.

 
Disable auto update for end users

See how end users enable or disable auto-updates.

Enable self-service plugin install

As an admin, you can add plugins to your package while creating a managed package. These plugins are also available on the Creative Cloud desktop app. Use the Enable self-service plugin install option to allow users to install and update plugins from the Creative Cloud desktop app. Whenever you toggle this option, the users must quit and relaunch, or sign out and sign back into the Creative Cloud desktop app to reflect the change.

If selected, users can go to the Marketplace tab in the Creative Cloud desktop app to browse, install, or uninstall plugins. If deselected, the users can only uninstall the plugins that were not installed using a managed package. They can't browse or install any new plugins.

For the plugins installed from a package, users can't enable, disable, or remove them. You must create and install an update package to manage the plugins installed from packages.

Disable file syncing

As an end user, you can:

  • Browse through thousands of extensions, plugins, scripts, and more to enhance your creativity and extend the functionality of Creative Cloud applications.
  • Install or uninstall plugins using the Marketplace tab.

For more information, see Install extensions and add-ons for Adobe apps.

Marketplace tab

Disable file syncing

As an Admin, you can choose to disable Creative Cloud file syncing on your end users' computers. By default, file syncing is enabled. However, disabling this option is useful when you are deploying packages in a test environment. For example, if you're testing for deployment scenarios, you do not require, a potentially large number of the files to sync across devices.

Disable file syncing

If file sync is enabled (default): As an end user, if your Admin has allowed file syncing for your enterprise or teams Creative Cloud account, the Adobe Creative Cloud desktop app keeps all the assets in sync. You can preview many creative asset types directly in a web browser on your computer, tablet, or smartphone. These asset types include: Adobe Fonts, file formats such as PSD , AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, and many others.

To browse your assets, navigate to Your Work > Files.

For more, see Browse, sync, and manage assets.

Browse assets

If file sync is disabled: As an end user, if your Admin has disallowed file syncing for your enterprise or teams Creative Cloud account, most of your assets are not synchronized across devices. Adobe Fonts and libraries will continue to sync. As a practice, we do not recommend disabling file sync. However, this feature is provided, usually, for admins in enterprises and teams to test their deployments.

Enable browser-based login

As an Admin, when you create and deploy packages, your end users must launch the Creative Cloud desktop app to get started with Adobe products and services. When users launch the app, they are required to sign in.

By default, users must sign in using the Creative Cloud desktop app. However, you can choose to redirect users to sign in via the browser by selecting Enable browser-based login.

Enable browser-based login

As an end user, if you aren't already signed in, when you launch the Creative Cloud desktop app, you are immediately redirected to sign in via your default browser.

After you sign in, you are prompted with this message:

Successful browser sign-in

When you go back to the Creative Cloud desktop app, default panel is displayed.

Enable install of beta apps

As an Admin, when you create and deploy packages, you can enable your end users to install and update beta app via the Creative Cloud Desktop application.

Enable beta apps install

As an end-user, you'll have the option to install and update beta apps via the Beta apps tab on the Creative Cloud Desktop application.

Beta apps tab on Creative Cloud Desktop application

Using ServiceConfig.xml

When you create and deploy packages to end-user computers, the Creative Cloud desktop app is installed on the computers as part of the deployment. By default, users can then go to the Apps tab in the Creative Cloud desktop app to install and update apps on their computers. 

Use the ServiceConfig.xml file to allow (enable Apps panel) or disallow (disable Apps panel) users to install apps and updates. If you deselect this option, users will have no means to install or update apps on their own.

Follow the steps to enable or disable the Apps panel using the ServiceConfig.xml:

  1. From the File menu in the Creative Cloud desktop app, click Exit Creative Cloud.

  2. Navigate to the following location and locate the ServiceConfig.xml file:

    • Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\
    • macOS/Library/Application Support/Adobe/OOBE/Configs/
  3. Copy the file to your desktop and open this copy in a text editor such as TextEdit.

  4. In the file, find the <visible> element and change the content to True or False (Default) to enable or disable the Apps panel.

    <config>

        <panel>

            <name>AppsPanel</name>

            <visible>false</visible>

        </panel>

    </config>

  5. Save the edited file and copy it back to the Configs folder you copied it from, replacing the original file.

  6. Launch the Creative Cloud desktop app.

Using Creative Cloud Packager ( Legacy)

Caution:

Creative Cloud Packager is no longer in development and no updates will be provided. Also, Creative Cloud Packager cannot be used to create packages that include Creative Cloud 2019 apps or later. Learn More.

We recommend that you use the create package workflows provided in the Adobe Admin Console.

See how to create Named User Licensing packages and Shared Device Licensing packages.

Use this method to apply customization options using packages created from Creative Cloud Packager. The customization options that you set during package creation are applied to all machines on which that package is deployed.

When you create and deploy packages to end-user computers, the Creative Cloud desktop app is installed on the computers as part of the deployment. By default, users can then use the Creative Cloud desktop app to install and update apps on their computers on their own. However, using the Show Applications & Updates via the Apps Panel option you can allow or disallow users from installing app and updates using the Creative Cloud desktop app. Also, select Elevated Privileges to allows users to install and update apps even if they do not have administrative privileges on their computer.

If you deselect this option, users will have no means to install or update apps on their own.

If you disable the Apps panel, the end users see a message in the Apps tab that says- You don't have access to manage apps.

Customize using Packager

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