Ongoing platform support and feature development for Adobe eBook Platform Components (Adobe Content Server, Reader Mobile SDK, and Adobe Digital Editions) is now being handled by Harman Connected Services, Inc., a wholly‑owned subsidiary of Samsung Electronics Co., Ltd. As of July 2025, Adobe transitioned these responsibilities to Harman, including future releases and technical maintenance. Harman now manages and distributes any new updates, enhancements, bug fixes, and support requests directly.
To access the latest versions of Adobe eBook Platform Components (Adobe Content Server, Reader Mobile SDK, and Adobe Digital Editions), report issues, request new features, or receive technical assistance, visit Harman's Digital Editions support channels.
Frequently asked questions
Adobe has partnered with Harman to ensure the Adobe eBook Platform continues to grow, driven by innovation, faster support, and operational excellence. Harman will provide you with enhanced support and services, leveraging their extensive resources and expertise.
The change is already underway. The transition period will last approximately six months and covers support, business operations, and infrastructure migration. Adobe is committed to ensuring a smooth transition and will remain actively involved during this period.
Harman will handle activities like customer support, contract renewals, and so on. You'll continue using the eBook platform as usual, with Harman managing product maintenance, updates, customer support, feature enhancements, roadmap planning, contract renewals, and billing.
No, we do not anticipate any disruptions and expect all services to remain operational during this transition. If brief maintenance windows are required, you will be notified well in advance.
ebooks@harman.com is the dedicated support email for all customers of the Adobe eBook platform.
Harman will provide the following:
- Adobe eBooks features and roadmap.
- Downloadable installers and documentation.
- Knowledge base and troubleshooting guides.
- Feature request and feedback portal.
