This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.
For On-Premise customers the upgrade to Adobe Connect 9.4 will be in the form of a patch instead of a full installer. Because of this change, the workflow to upgrade to Connect 9.4 will differ slightly than previous upgrade methods for Connect. For full details on the upgrade workflows, see the install instructions included in the Connect 9.4 installer package. NOTE: This patch will be available via our Connect 9 Patches page here and will not be distributed via the Adobe Licensing (LWS) website.
Hosted Adobe Connect accounts will be upgraded starting March 8, 2015. Click here to use the 9.4 upgrade widget and find the date of your Adobe hosted account upgrade.
The following information will be what is required to ensure that you can access Meetings, Seminars, Events, and the Connect Web Application. The checklist describes the changes and provides additional support documentation where necessary.
For a list of issue resolved in Connect 9.4 refer the to Connect 9.4 release notes here: Adobe Connect 9.4 Release Notes
The Adobe Connect 9.4 release provides new functionality across many different areas of the product. Here’s a summary of the new features you can find in Adobe Connect 9.4. Note: On-premise customers upgrading to these new license types will need to ensure AEM Publish and Author servers are available to accommodate the new functionality.
New User Groups
New user groups are added with this release.
Seminar Administrators
Formally known as the Seminar Host group, members of this group will have access to:
Webinar Manager (100, 500 or 1000)
Members of this new group will have access to:
Virtual Classroom Manager
Members of this new group will have access to:
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