Download the e-Token driver from the issuer's website, and then install the e-Token driver.
Last updated on
Sep 30, 2022
Problem: Acrobat or Acrobat Reader crashes on macOS after updating to the latest version 21.007.20091
After you install the September 2021 update of Acrobat or Acrobat Reader, when you open a PDF document, Acrobat or Acrobat Reader crashes after 10 to 15 seconds on macOS.
Applicable versions
- Acrobat (version 2021.007.20091 and later)
- Acrobat Reader (version 2021.007.20091 and later)
Solution: Reinstall the latest version of e-Token
Acrobat or Acrobat Reader crashes if the e-Token you are using is old and incompatible with the latest version of Acrobat or Acrobat Reader version 2021.007.20091 and later. Do the following and install the latest version of e-Token: