Troubleshooting & help

Download & install

How do I download and install InCopy?

You can download InCopy from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.

Why won't InCopy install?

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Can I download a trial copy of InCopy?

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. Learn how to download and install a Creative Cloud trial.

How do I retrieve my Adobe ID or password?

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

Can I install InCopy on another computer?

You can install InCopy and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

How can I change my password?

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. Forgot your password? Learn how to reset and change it.

How can I change my credit card info?

How do I upgrade or change my membership?

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

My trial expires soon. How do I convert it?

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

How do I cancel and what happens to my files?

If you stop your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

InCopy basics

Can I customize the layout of my InCopy workspace?

How do I change the view to see paragraph marks?

Click the Galley, Story, or Layout tab at the top of the editing area to change to a different view.

How do I display guides?

Turn on grids and guides from the View menu. Learn about setting up and using frames, grids, rulers, and guides.

How do I change the font size or appearance of text?

Select the text and then use the Type menu or Character panel to make desired changes. See Using fonts to learn more.

How do I create a table style?

Work with text

How do I add text?

You can add text to an InCopy story by typing, pasting, or importing from another file.

How do I insert special characters or glyphs?

Choose Type > Insert Special Character or Type > Glyphs. Learn more about working with glyphs and special characters.

How do I change text alignment?

Select the text and then choose one of the alignment buttons in the Paragraph panel. See Aligning text to learn more.

Can I add footnotes?

Yes. Choose Type > Insert Footnote. Learn more in this article on working with footnotes.

How do I make characters superscript or subscript?

You apply a baseline shift to create superscript or subscript characters in a couple of different ways, depending on the type of font you're using.

InCopy & InDesign

How do I set up a workflow between InCopy and InDesign?

InCopy workflows allow multiple people to work on the same InDesign document simultaneously. Learn more about creating and using InCopy workflows.

What is a managed-file workflow?

A managed-file workflow uses the LiveEdit Workflow plug-in to manage changes to shared files among multiple users. Read this overview to learn more about a basic managed-file workflow.

How do I share content and work with managed files?

An InDesign user can export content to InCopy, which creates a link between the two applications. You can open this shared content, or assignment, in InCopy, and then check out the content using the Assignments panel.

Can I adjust the workflow assignments after initial setup?

Yes. Learn more about adjusting workflows.

What if we don't have access to the same server?

If you want to set up a workflow, but not everyone has access to the same server, you can create and distribute assignment packages instead of putting files on a shared server.


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