Install the Creative Cloud Desktop app.
Last updated on
Oct 7, 2022
Issue
If your network requires NTLM authentication and you are using a macOS computer, the following dialog box is displayed when you launch an Adobe app. You will be unable to use the app.
Resolution
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Log in to the Creative Cloud Desktop app.
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Click the gear icon in the upper-right corner and then click Check for App Updates.
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Relaunch the app.
