Enable Shockwave Player

Click the Tools (gear) icon.

In the pop-up menu that appears, choose Manage Add-Ons.

In the dialog box that appears, select Toolbars and Extensions.

In the list of add-ons, look for Shockwave ActiveX Control (another name for Shockwave Player).

In the Status column, check to see whether Shockwave ActiveX Control is disabled. If it is, click the row for Shockwave ActiveX Control to highlight it.

Click Enable.

Close the Manage Add-ons dialog box

Click Refresh to reload the web page. If you see the animation playing in step 5 of Shockwave Player Help, then Shockwave Player has been successfully enabled.

Choose Firefox > Add-ons.

Select Plugins.

In the list of Add-ons, look for Shockwave for Director (another name for Shockwave Player). Check the status that appears to the right of the plug-in name.

Select Always Activate from the pop-up menu.

Close the Add-ons Manager.

Click Refresh to reload the web page. If you see the animation playing in step 5 of Shockwave Player Help, then Shockwave Player has been successfully enabled.