Troubleshooting & help

Download & install

You can download Flash Builder from the Adobe Flash Builder 4.7 Premium page. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps. If you purchased a stand-alone version of Flash Builder, you can find installation instructions in the release notes.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You need to sign in with an Adobe ID and password to download a trial. Learn how to download and install a Creative Cloud trial.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can install Flash Builder and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. Forgot your password? Learn how to reset and change it.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

Common issues

This error occurs when the default Java virtual memory is insufficient for Flash Builder to run efficiently. Get solutions in Sluggish performance, out-of-memory errors.

To continue debugging, click No in the error message. Learn how to prevent the browser from displaying the message in the future.

If you get this error, you may need to reinstall Flash Builder or install the AIR SDK components manually. See Error | Run, debug, deploy | iOS app.

You see this warning message if you are using a workspace that was created with a previous version of Flash Builder. See Workspace issues for solutions.

Other apps

Learn how to update the AIR SDK in Flash Builder for ActionScript or Flex projects.

Flash Builder is a development tool for creating games and web applications using ActionScript and Flex. Flex is the underlying open source framework used to create applications. Learn more in the Flash Builder FAQ.

You can use Animate (formerly Flash Professional) content in both ActionScript and Flex projects in Flash Builder. See Working with Animate and Flash Builder.

Community

Join the conversation.

Popular related forums

Related apps & services