Go to lightroom.adobe.com and select All Photos > Sync Issues in the panel.
Your Adobe Creative Cloud membership comes with cloud storage. Learn how much storage you have used and how to upgrade it.
Teams or enterprise customer? Learn more about Creative Cloud storage for business.
You can also see how much storage you have in the Creative Cloud desktop app, Adobe Illustrator, and Adobe Photoshop.
Your total cloud storage depends on your plan. The files stored in any of the following locations together count toward your total cloud storage.
|Together count toward total cloud storage|
The Creative Cloud desktop app syncs up to 1 GB over your quota from any device. After that, new files no longer sync, and you're notified that you are over quota. A red exclamation point indicates files that can't be synced. You can still move, rename, or delete files.
You can store as many files and folders as your cloud storage allows, but you cannot sync more than the following number of files and folders:
This doesn't include the files, folders, or sub-folders shared with you by others. Also note that files and folders you haven't deleted permanently still count toward your cloud storage.
Ensure that your deleted files aren't using valuable storage by deleting them permanently. Learn how to permanently delete files to free up storage.
To continue to sync files, and save more files on the cloud upgrade your storage.
Partially synced files in Lightroom occupy storage space. If you are a Lightroom user, you can clear storage by synchronizing or uploading photos and videos.
Once you complete the above steps, storage space reserved to sync the photos and videos will be cleared.
If you need more storage, you can purchase extra storage plans through your Adobe ID account. For instructions, see: