Troubleshooting & help

Download and install

You can download the Adobe Fresco app for iOS from the Apple App Store. 

Adobe Fresco is supported on the following iPads:

  • iPad Pro (all models)
  • iPad Air (3rd generation)
  • iPad (5th and 6th generation)
  • iPad mini (5th generation)

The iOS version must be 12.4 or higher.

Adobe Fresco is available in a freemium model - you can start with a free starter plan and then upgrade to a paid version to get the premium features. 

If you subscribe to any of the following plans, you will get access to Adobe Fresco's premium offering:

  • Adobe Fresco Single App plan
  • Adobe Photoshop Single App plan
  • Adobe Creative Cloud All Apps plan 

Common issues

Adobe Fresco is a drawing and painting app built for the latest stylus and touch devices. Its range of Sensei-powered watercolor and oil brushes—we call them live brushes— is something that anyone who is passionate about drawing will love and find valuable. Learn more about Adobe Fresco and see what you can create with this powerful yet easy-to-use app.

Adobe Fresco is currently available only on iPad. Download the app from the Apple App Store and try it. 

Photoshop on the iPad is your familiar Photoshop running on the iPad.  Use it for your creative image editing and pixel-level retouching on the go.

Adobe Fresco is a brand-new drawing and painting app. You can start with a blank canvas and use powerful pixel, vector, and live watercolor and oil brushes to bring your imagination to life. Adobe Fresco has the power of the Photoshop painting engine.

Yes! Adobe Fresco documents can be opened and edited in Photoshop. You can work back and forth seamlessly across the two applications. Adobe Fresco documents can be exported to PDF, and you can further edit the layered document by importing into Adobe Illustrator. For sharing artwork between Adobe Fresco and other Adobe products, see Adobe Fresco and Photoshop and Adobe Fresco and Illustrator.

You can export your artwork to Dropbox or any other cloud storage using the Publish & Export option or the Quick Export option in the upper-right corner of your Adobe Fresco workspace.

If you have the starter plan of Adobe Fresco, buy a paid plan to get more storage. If you have a paid plan and have run out of storage, you can buy storage. For more information, see Upgrade your cloud storage.

Account management

Sign in to your Adobe accounts page with your current Adobe ID (your email address) and password. Click the Password and security tab, and then change your password. For more information on changing your password and other account information, see Manage your Adobe ID account.

For step-by-step instructions, see How to upgrade to a paid plan of Adobe Fresco

If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.