Reactivate an inactive Adobe subscription

Last updated on 1 Sep 2026

Learn how to reactivate an inactive subscription.

You can easily restart your inactive subscription by manually reinitiating your payment. Learn how to fix a failed or missed payment. You can also start fresh by purchasing a new subscription:

Go to the Creative Cloud plans page, and sign in with your Adobe ID.

Navigate to the plan you want to buy, and choose Select or Buy now in the plan card.

Follow the onscreen instructions to complete your purchase.

Once payment is accepted, open the Creative Cloud desktop app.

Select the Account icon in the upper-right, and select Sign out.

The Account icon, available at the top-right corner of the screen, provides the option to sign out from the Creative Cloud desktop app.
Signing out from your Adobe account refreshes your license information.

Sign back in to refresh your license and start using your apps again.