If you have purchased a version of Adobe Captivate, and you no longer have the installation media (for some versions), you can download installers from this page.
- You need your Captivate serial number to complete the installation. Need help
findingyour serial number?
in toMy Adobe to find serial numbers for registered products.
Or, see Find a serial number.
- If you do not have a serial number, you can use Captivate as a trial for 30 days.
- Make sure that your system meets the requirements for Captivate. For more information, see System requirements.
- After downloading the installation files, see these instructions to extract the files and install your product.
- Having trouble? Get help from our community experts.
Wherever you are required to download two files, Adobe recommends that you download the files in the same location.
Then, run the
When downloading, if you see the following error,
You don't have permission to access "<file name>" on this server.
Perform the steps mentioned below:
- Launch the link below in a new browser tab and sign in with your Adobe ID and password (if asked) - https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
- Launch the Captivate download page in a new tab, https://helpx.adobe.com/captivate/kb/captivate-downloads.html
- Download your version of Adobe Captivate.
How long does it take for download? See Estimated download times.
Adobe Captivate (2019 release)
Adobe Captivate (2017 release)
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To download updates for the current or earlier versions of Captivate, visit the updates Download page.