Adobe Connect 12.1 Release Notes

This document contains details about the Adobe Connect 12.1 release, including release dates, technical requirements, upgrades, improvements, and known issues.

Overview

Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.

Adobe Connect 12.1 is a minor release introducing new features, improvements to existing features, greater accessibility and fixes to known issues.

Release dates

Adobe Connect 12.1 will roll out in the following phases:

Hosted services:

Upgrades will begin on Sep 23, 2022. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.

On-premise deployments:

Will be available from Oct 19, 2022

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.

What's new in Adobe Connect 12.1

Enhanced Audio/Video Recordings

  • Support for displaying Closed Captions in Enhanced Audio/Video recordings
  • Account-wide option to anonymize recordings by default
  • Option available to host to prevent recording downloads by viewers

Diagnostic Test Page:

  • Adobe Connect diagnostic test page updated to test connectivity to both Standard View and Enhanced Audio/Video enabled rooms
For more information on the new features and enhancements in Adobe Connect 12.1, see What's New in Adobe Connect.

System requirements

For the latest system requirements, see the Adobe Connect Technical Specifications page.

Adobe Connect application

This update does not include a new version of the Adobe Connect application. However, it is recommended to upgrade to the latest version (2022.7.183 released on Jul 13th, 2022) for best experience. 

You will be prompted to install or update the new Adobe Connect application in the following situations:

  • You attempt to login to a meeting using a previous version of the Adobe Connect meeting application.
  • You select “Switch to desktop application” from the meeting context menu.

If you are an IT administrator you can ensure that all users have the latest Adobe Connect application with our installer. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
  • From Adobe Connect 9.x, upgrade to Adobe Connect 12.0 before applying this patch
  • From Adobe Connect 10.x, upgrade to Adobe Connect 12.0 before applying this patch
  • From Adobe Connect 11.x, upgrade to Adobe Connect 12.0 before applying this patch

Issues resolved

Issue Tracking Number

Issue Description

4136953 Fixed an issue where upon enterig a room as a participant, the 'Speaker>Hear other attendees' option was disabled.
4136584 Fixed an issue where viewing the Enhanced A/V recording on mobile devices had an option to download the recording
4136581 Fixed an issue where certain Enhanced A/V recordings were not showing PDFs 
4136431 Fixed an issue where sometimes glitching or fluctuations were seen in the Video pod 
4136407, 4136406 Fixed an issue where dial out could get stuck at 'dialing in progress' state
4136318 Fixed an issue where UV was disconnected with following error "The Audio/Video connection to Adobe Connect media server could not be established"
4136272 Fixed an issue where audio was missing in a recording
4136129, 4136064 Fixed an issue where hosts were unable to remove files from Fileshare pod
4136124 Fixed an issue where 'Join as Registered User' button on login page was not localized in DE.
4136101 Fixed an issue where post AC12 upgrade the room information showed mobile access set as a no by default but when going to edit room it showed as a yes
4135883 Fixed a potential cross-site scripting(XSS) vulnerability
4135876 Fixed an issue where recording views report showed different count in Reports section and in Content folder
4135769 Fixed an issue where merging telephony users did not automatically mute the speaker audio in the room
4135575 Fixed an issue where Curriculum's open date changed upon opening it
4135216 Fixed an accessibility issue where Chat pod default text did not have keyboard access
4135214, 4135215, 4135205, 4135204 Fixed an accessibility issue in user status and Device speaker menu
4135211, 4135209, 4135208, 4135207, 4135206 Fixed an accessbility issue with using incorrect ARIA attributes in Attendee pod
4135201 Fixed an accessibility issue with full screen button on various pods had duplicate Id values
4135199 Fixed an accessibility issue with insufficient color contrast in default text in Share pod
4135198 Fixed an accessibility issue with insufficient color contrast in Guest, You and other labels in Attendee pod
4135197 Fixed an accessibility issue with insufficient color contrast in user role heading in Attendee pod.
4135195 Fixed an accessbility issue with using incorrect ARIA attributes in Connection status
4135125 Fixed an issue where when the Poll pods that comes from a template were not closed during the session, the results were not available in reports
4135018 Fixed an issue where certain powerpoint slides were failing on upload with conversion error.
4134830 Fixed an accessibility issue where no label was associated with Login button tag
4134829 Fixed an accessibility issue with insufficient color contrast in customized login screen
4134828 Fixed an accessibility issue in login page where unable to bypass blocks of content due to missing method
4134577 Fixed an issue where keyboard shortcut list in online documentation was not updated
4134567 Fixed an accessbility issue where Exit room dialog was not read correctly by screenreaders
4134565, 4134566 Fixed an accessibility issue where Exit room menu was not read correctly by screenreaders
4134560 Fixed an accessibility issue where in Entry screen the speaker device name was being read twice by screenreaders
4134554 Fixed an accessibility issue with insufficient color contrast in selected Raised hand icon 
4134140 Fixed an issue where meeting by session report was showing incorrect time for users 
4133978 Fixed an issue where in a particular recording audio/video were out of sync by about 15 seconds.
4131680 Fixed an accessibility issue where JAWS was not able to read permission status of reports
4131679 Fixed an accessibility issue where Adobe Connect logo element located at the top left-corner in a room received focus twice
4131677 Fixed an accessibility issue with insufficient color contrast in room creation in select participant screen and in required text
4131676 Fixed an issue where in room creation screens the titles were not distinctive and descriptive
4131674 Fixed an accessibility issue where calendar heading </H2> mistakenly included additional items 
4131671 Fixed an issue where JAWS could not read the error message generated for move or delete a file
4131670 Fixed an accessibility issue in room creation where language form field was not read by JAWS
4131669 Fixed an accessibility issue where login username and password labels were incorrect
4131667 Fixed an accessibility issue where calendar events were not associated with the month, day, and year for JAWS to read
4131665 Fixed an accessibility where excessive tabbing was needed to navigate meeting home page menus
4131664 Fixed an accessbility issue where upon zooming in the text was pixilated images and icons were blurry
4131659 Fixed an accessibility issue where JAWS was unable to open group list using keyboard only in the invitation section
4131658 Fixed an accessbility issue where focus remained on last visited menu item
4131656 Fixed an accessibility issue where actions icons (Information, Edit, and Launch) are inaccessible to JAWS users
4127194 Fixed an accessibility issue whre changes in the poll (i.e broadcast results) were not clearly communicated to assistive technology
4127122, 4127037 Fixed an accessibility issue where Question and Answer form fields lack explicit labels in Poll pod
4126991 Fixed an accessibility issue with insufficient color contrast in text elements in Speaker & Microphone setup
4126985 Fixed an accessibility issue with insufficient color contrast in text elements in Layouts
4126972 Fixed an accessibility issue with insufficient color contrast in text elements in Host & Presenter area

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