This article explains the steps to follow if you have purchased a perpetual retail license (a serial number) for Acrobat. Retail serial numbers cannot be used on Acrobat DC Trial software. Download and install Acrobat 2017 software. Follow the steps below:
Download the Acrobat 2017 installer from the locations below.
Go to Control panel under the Start menu.
Click Programs or Programs and Features.
Select Acrobat from the list and then click Uninstall.
Go to the Applications folder.
Open the Adobe Acrobat DC application folder.
Run the Acrobat Uninstaller.
Windows installers are self-extracting exe files. Run the downloaded .exe file to extract the installer files to an Adobe Acrobat folder on your desktop. To install Acrobat on Windows, do the following:
To install Acrobat on macOS, install the downloaded installer package. The macOS installers are .pkg type installers that provide the necessary user interface prompts to run.
After installation is complete, launch Acrobat and sign in with your Adobe ID.