You can upgrade an existing Adobe Connect server to the latest version to avail the latest features, security updates, and other performance enhancements. To upgrade, run Adobe Connect installer on the server. The installer guides you through the upgrade.
The Connect versions from where you can upgrade to version 11.2 are mentioned below:
- Adobe Connect 9.0
- Adobe Connect 9.1
- Adobe Connect 9.2
- Adobe Connect 9.3
- Adobe Connect 9.4
- Adobe Connect 9.5
- Adobe Connect 9.6
- Adobe Connect 9.8
- Adobe Connect 10.1
- Adobe Connect 10.5
- Adobe Connect 10.6
- Adobe Connect 10.8
- Adobe Connect 11.0
For more information about upgrading, contact Adobe Support at www.adobe.com/support/programs/connect.
As a good practice, take a snapshot of your current production environment and test the migration in a non‑production environment before you migrate your production environment. Once you’ve successfully migrated in a test environment, proceed further.
As with any software upgrade—especially one that affects a workgroup—communication and planning are important. Before you begin migrating or adding modules to Adobe Connect, Adobe suggests that you do the following:
Allocate enough time to ensure a successful migration. The upgrade should fit into your normal maintenance period.
Let users know in advance that they cannot use Adobe Connect during the migration.
Let users know what types of changes they can expect (such as new features or improved performance) after the migration. For information about what’s new, see https://www.adobe.com/products/adobeconnect.html.
The installer creates backup copies of the appserv and comserv directories and the custom.ini file and installs new versions. The installer does not erase or overwrite the content directory. Customizations done in ConnectProSvc.conf or TelephonyService.conf files, on a 64-bit OS, are not retained after a migration to Adobe Connect 9.x.
You can optionally choose to create backup copies of these directories and files.
To migrate from using the embedded database to using a SQL Server on a different computer, follow these steps. You can perform this migration at any time after installing Adobe Connect.