Known and fixed issues in Adobe Express on mobile

Terakhir dikemas kini pada 26 Mac 2026

Learn about the status of known and fixed issues in the Adobe Express mobile app.

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System issues

Unable to access the Adobe Express mobile app

Under review

Versi aplikasi Adobe Express Mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Unable to access the new Adobe Express mobile app depending on device compatibility and version support.

Langkah seterusnya

Review the technical requirements for Adobe Express on mobile. If your device isn’t listed, try downloading the app to confirm eligibility.

Unable to locate files

Under review

Versi aplikasi Adobe Express Mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Unable to find files after migrating to the new Adobe Express mobile app.

Langkah seterusnya

4K videos upload slowly

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Uploading 4K videos on mobile may be significantly slower than expected.

Langkah seterusnya

Use Wi‑Fi, upload via desktop, or upload one 4K video at a time.

Audio playback is not working

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Audio may not work the first time, but exported videos are unaffected.

Langkah seterusnya

Restart your app and try the audio playback again.

Play button is turning into a spinner

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Playback may trigger the play button to display as a spinner until the app finishes processing.

Langkah seterusnya

Wait for the spinner to stop. If the issue continues, restart the app and reopen your design.

Blurry frame appears when splitting the video

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

A temporarily blurry frame may appear when splitting clips.

Langkah seterusnya

Restart the app and reopen your design.

Unable to edit text

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Editing text can be difficult if the text object is grouped or covered by other elements.

Langkah seterusnya

Select the text from the Layers panel and then select Edit text

Unable to edit shared files on mobile web

Under review

Versi aplikasi Adobe Express mobile (web)
Jenis peranti yang terjejas Mobile browsers
Terakhir dikemas kini February 05, 2026

Ringkasan

Unable to edit shared files when accessing Adobe Express through a mobile browser.

Langkah seterusnya

You need to download the new Adobe Express mobile app to edit a shared file on a mobile device.

Feature issues

Low image quality when using Insert objects or Remove objects

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

Using Insert objects or Remove objects may decrease the quality of areas outside the edited region.

Langkah seterusnya

Currently, there is no workaround, but our team is working to correct this issue. Check back for updates.

Unable to insert text in the text object

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas Android (Google Keyboard)
Terakhir dikemas kini February 05, 2026

Ringkasan

Text input may behave unpredictably when using older versions of Google Keyboard.

Langkah seterusnya

If you're using a Google Keyboard version older than 13.7.12, update to the latest version to resolve the issue.

Unable to access the shared file

Under review

Versi aplikasi Adobe Express mobile
Jenis peranti yang terjejas iOS, Android
Terakhir dikemas kini February 05, 2026

Ringkasan

A temporarily blurry frame may appear when splitting clips.

Langkah seterusnya

Restart the app and reopen your design.