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Adobe Acrobat DC
某些 Creative Cloud 应用程序、服务和功能在中国不可用。
Follow the links below to download and install your version of Acrobat, and solve common activation and installation problems.
| Acrobat DC (Subscription) | Acrobat 2020, 2017 and 2015 | Trending issues |
| Other | ||
Enterprise or VIP Acrobat Reader DC |
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| Error | Message | Solution |
|---|---|---|
| Installation failed | The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. | See Creative Cloud desktop application "Installation Failed" error message |
| Installation gets stuck at a random percentage | Installation gets stuck at a random percentage | See How to fix suspended installation errors for Acrobat on Windows and App installation hangs |
| Unsupported OS error | Unsupported OS | See System Requirements for Adobe Acrobat | Pro DC, Standard DC |
| Conflicting application while installing Acrobat | Please close the following applications to continue: <Application Name> |
See Close a conflicting application or process |
| Unable to reach or connect to Adobe servers | Unable to reach Adobe servers. Please check your firewall settings, ensure that the time settings on your computer are correct, and try again. | See Unable to reach Adobe servers |
| Error 1722 | There is a problem with this Windows Installer package. A program run as the part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: C:\Program Files(x86)\Adobe\Acrobat DC\Acrobat\AcroCEF\AcroServicesUpdater.exe | See Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows |
| Exit code 7 | Please see the specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ... | See Exit code 6 or Exit code 7 install errors |
| Error 1603 | Fatal error during installation. | See Error 1603: A fatal error occurred during installation |
| Error 201, P201 | We've encountered the following issues: There seems to be a problem with the download process. For troubleshooting tips, please visit our customer support page. |
This occurs when the download is paused or when the server response is poor. See Network and connectivity issues |
| Error 28000 | Installation of Acrobat Licensing Module has failed. For potential workarounds to this problem please refer to http://www.adobe.com/go/acrobat_installation_rollback | See How to prevent the rollback of Acrobat installation on Windows 64-bit |
| Error 1923 | Adobe Acrobat Update Service (AdobeARMService) could not be installed. Verify that you have sufficient privileges to install system services. |
See Error 1923 occurs when you try to update Acrobat DC or Acrobat Reader DC |
| Error 136, C136 | Unable to install the product | Click Retry to download and install Acrobat again |
| Error 1328 | Error applying patch to file C:\Config.Msi\PT74ID.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information, contact your patch vendor. | See Error 1328: Error applying patch to file |
| Error 1406 | Could not write value {47833539-D0C5-4125-9FA8-0819E2EAAC93} to key \SOFTWARE\Microsoft\InternetExplorer\Toolbar. Verify that you have sufficient access to that key, or contact your support personnel. | See Error 1402 or error 1406 when installing Acrobat or Reader |
| Error 19 | The return code from the Adobe Installer Process is (19). Stopping the installation process. Failed in Acrobat [Package Path to Acrobat] deployment (3145775). Stopping the installation process |
See Acrobat installation fails with error code 19 |
| Error 1935 | An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164} HRESULT: 0x80070308 |
See Acrobat installation fails giving error 1935 on Windows |
| Error 1, P1 | Sorry, installation failed. An unknown error has occurred. |
See Resolve installation failure | Adobe Creative Cloud desktop application |
| Error 205, P205 | There seems to be a problem with the downloaded file(s). For troubleshooting tips, please visit our customer support page. | This occurs when there is a problem with the downloaded file(s). See Network and connectivity issues |
| Error 206, P206 | Retry installation. We are unable to reach Adobe servers. Please check your internet connectivity and firewall settings, then click "Retry". |
This occurs when a network connection is unavailable or the server is unreachable. See Network and connectivity issues |
| Error P22 | Sorry, installation failed Installation on case-sensitive volumes is not supported. Please choose a different volume for installation. |
See Case-sensitive drives not supported or similar install error | Mac OS |
| Error P81 | We've encountered the following issues: Another installer is currently running, which must be closed before installing this product. Please close other installers. |
See Error P81 or 81 occurs when you install Acrobat DC |
| Error Disk full | Installation done with errors due to low disk space or Installation failed due to low disk space |
See Low disk space errors |
| Insufficient disk space | Insufficient disk space. Please check minimum requirements and free up disk space to try again | See Exit codes 30 and 31 - low disk space errors | Creative Suite |