Bug ID
The following is a list of feature enhancements and issues resolved in RoboHelp and subsequent patch releases.
Check the RoboHelp forum for solutions, workarounds, or any late-breaking information.
Update 8 of RoboHelp Summer Release 2020 includes enhancements and bug fixes specific to PDF output, HTML5 output, search function, Single Sign On (SSO) for publishing profiles and security fixes.
For more information, see the below fixed issues in this release.
Authoring
Output
Publish
Search
Performance
Security
Starting with Update 7, Adobe RoboHelp 2020 is tested and certified on the latest Windows 11 operating system. All functionalities of RoboHelp Update 7 will work seamlessly with Windows 11 and Windows 10 as well. Update 6 and earlier releases of RoboHelp 2020 release will continue to work on Windows 10.
Update 7 of RoboHelp Summer Release 2020 includes enhancements and bug fixes specific to Word output, CHM output, list editor, search function, XLIFF across translation tools, CSS styles, and much more.
For more information, see the below fixed issues in this release.
Authoring
Frameless
Translation
Output
This note is only specific for customers using RoboHelp and FrameMaker for their technical communication workflows.
The Update 6 of RoboHelp Summer 2020 release is only compatible with Update 3 of FrameMaker Summer 2020 release and above.
For a seamless experience on Update 6 of RoboHelp 2020, you must upgrade to Update 3 of FrameMaker 2020. Do not upgrade to Update 6 of RoboHelp 2020 if you are on any version prior to Update 3 of FrameMaker 2020, to avoid any compatibility issues in certain workflows.
Adobe RoboHelp (2020 release) Update 6 contains Adobe Experience Manager (AEM) as a new Knowledge Base output preset, option to add separate headers and footers in a Word output, a new script to convert hyperlinks into cross-references, option for static header and footer in a Frameless output, a Glossary hotspot tool, search enhancements, CSS list editor enhancements, and bug fixes.
For more information, see What's new in RoboHelp (2020 release) Update 6.
Authoring
Output
Search
Application
Adobe RoboHelp (2020 release) Update 5 focuses on enhancements to table properties, review workflows, ability to delete a review, enhancements to Frameless preset, and bug fixes.
For more information, see What's new in RoboHelp (2020 release) Update 5.
Authoring
Reports
Source control
Translation
Review
FrameMaker import
Output
Publishing
Adobe RoboHelp Summer 2020 Update 4 introduces a new Knowledge Base output preset with article-based publishing, support for Zoho Knowledge Base, Multi-level Autonumbering, enhanced user experience with accessibility improvements, search and frameless skin enhancements, and other authoring enhancements.
For more information, see What's new in Adobe RoboHelp Summer 2020 release Update 4.
Bug ID |
Description |
---|---|
8422 |
The default margin and padding added by the editor in the topic body is more than what the browser adds by default. |
8449 |
When holding down the Crtl key, rolling the mouse wheel forward zooms out instead of zoom in. |
8502 |
The Table of Contents panel does not allow you to drag and drop to reorganize content. |
8568 |
The keyboard shortcut to create a project does not work in machines with assistive technology. |
Bug ID |
Description |
---|---|
8406 |
An application error occurs when inserting Entities in the source code editor. |
7967 |
If you change tabs from Review to Author, you are redirected to the start of the topic, not where you were currently. |
8272 |
The Styles panel doesn’t scroll to the style which is applied at the cursor location. |
7328 |
When a topic is linked from TOC to a bookmark in another topic, after applying the changes, the topic title changes to topic.htm#bookmarktitle. |
8474 |
When you use the cross-reference multiple times, RoboHelp displays an application error, and asks you to restart. |
8458 |
In the Style Editor, RoboHelp does not add a semi-colon to the last line. |
8570 |
Unable to set vertical alignment for a single cell. |
Bug ID | Description |
---|---|
7819 | A multi-level list from classic project doesn't get upgraded as expected. |
8378 | A printed documented SSL with Word output from classic project gets upgraded as PDF preset. |
8349 | An application error occurs on upgrading a large classic project. |
8281 | After upgrading RoboHelp to 2020 release, the snippets are moved to the top of a list. Trying to move the snippets do not work as expected. |
8396 | After a project upgrade, the table and column widths are incorrect. |
8408 | Image map positions change on upgrading from RoboHelp 2019 classic. |
7966 | Output title shows “Blank Project” in any newly created project instead of the specified project name. |
8317 | Searching in the Contents panel uses fuzzy match instead of precise match. |
7004 | When importing a Word doc with nested lists in RoboHelp, the nested lists do not appear as expected. |
6888 | After Word import, if document is split into multiple topics, links to self bookmarks are not converted to other topic links. |
8459 | After Launching Robohelp, clicking Collaborate > Open Connection shows empty at first. However, if you go to Connection profiles, close it, and then go to Collaborate> Open Connection, then it lists the Connection Profiles. |
8387 | SharePoint online API throttling corrupts RoboHelp projects. |
8604 | The Review service does not work as expected for some regions. |
8440 | While adding a project to a GitHub repo, you encounter an application error. |
8538 | In some cases, the GlossaryTermConverter script does not work as expected. As a result, terms do not display in the output. |
8627 | When editing a topic using the WYSIWYG editor, if you click on the </> source button and then switch back to the editor, the screen will load but the content will be indented to the left with a portion of the topic content truncated. |
8665 | Downloading report doesn’t always contain all the rows. |
Bug ID |
Description |
---|---|
8498 |
Search ignores Add special characters for search settings. |
6383 |
In merged projects, Consider all words in search does not work as expected. |
7556 |
When the search term contains a special character, the returned search term is not highlighted. |
Bug ID |
Description |
---|---|
7370 |
Inline style doesn’t display correctly unless embed fonts option is switched on. |
7892 |
A PDF doesn't reflect chosen fonts despite being correct in the topic editor. |
7978 |
Number reset for lists, if done in between, does not display correctly in the PDF. |
8304 |
PDF output fails if there is a special character ‘%’ in the topic header. |
Bug ID | Description |
---|---|
8265 | Hover on hide left panel button shows text "Show Left Panel" in mobile view. |
8419 | Glossary term having multiple words are broken after upgrade in output topics. |
8435 | Search engine won't display words even with no defined 'Stop Words’ |
8118 | The TOC becomes blank on opening a Microcontent FAQ page. |
8554 | Related Topics and See also not appearing correctly in the output. |
8579 | In some cases, the frameless output is slower than expected and unresponsive. |
7974 | Popup links to images cannot be sized to appear with no white space or scroll bars. |
8653 | A topic is aligned to the right side in the Frameless mobile output. |
8475 | Bookmarks in Frameless do not work. |
8694 | A generated help inserts an extra slash into the download button URL. |
Bug ID |
Description |
---|---|
8478 |
File names having space or umlaut chars are not going to CHM output. |
8100 |
Output generation gets stuck in between when multiple outputs are generated from a batch file. |
8629 |
Clicking Shift+Enter in a list produces an extra space in Word output. |
8630 |
In a Word output, a table in a list is not indented as expected. |
6279 |
Text in a drop-down list in a CHM output doesn’t work as expected. |
Application
Authoring
Source control
Output
Translation
Publishing
You can now assign/change the display name of the topic with bookmark associated with index term from the Properties dialog in the context menu or from the Properties panel of the topic.
For more information, see Create and manage an index.
In the External References report, you can now order by either Link or Topic. Order by Link (default) option is added to check which all topics are linked from one particular link.
For more information, see Generate reports.
"Go to File" in the File menu is renamed as "Recent Files" option (Alt+Ctrl+F). It shows the list of files recently opened in the Project apart from the capability to search for files.
While working on a project, you may need to work on different working copy of the project in parallel, going from one branch to another all the time. You can now switch branches easily on Git by choosing Collaborate > Switch Branch.
For more information, see Collaborate using Git.
Select Import Settings from the home page to import the settings from RoboHelp 2019 (New UI, not the Classic version), which includes Application Preferences, Connection Profiles, Publish Profiles, Dialog and Panel Sizes, Scripts, and User Dictionaries.
This is applicable to the users who are moving from RH2019 and now installing RH2020 Update 2.
Added Assets tab in the translation management editor to manage all the assets files like .css, png, jpeg, js, mp4 etc. between the master project and the child projects. The Assets tab lists all the extra files which are not sent for translation and are also not part of Topic, Author or Output tabs. The total number of exported and imported topics are also now displayed on the Translation confirmation dialog box.
For more information, see Translating content to multiple languages.
You can now publish Adobe RoboHelp projects to Adobe RoboHelp Server using the below command line.
Robohelp.exe --cl "C:\Latte.rhpj" -o "My Responsive Output" -l "C:\logfile.html" -p "C:\outputfolder" -u -s "publish_profile_name"
-u parameter is for publishing. (publishing gets priority over the generation).
-s for publishing to a particular publish profile(eg. -s "publish_profile_name"). If not provided, publishing is done to the selected servers in the preset.
-verbose shows the logs on the command line.
For more information, see Publish to a RoboHelp Server.
Authoring
Project
Application
Search
Output
For projects upgraded from RoboHelp Classic, the latest version of RoboHelp now includes the following changes.
You can now open any topic or file in a single tab mode without opening multiple tabs. RoboHelp resues the tabs wherever possible to make it a seamless experience. If any topic is being modified, then that particular tab persists, hence opening the new selected topic in another tab.
To enable this option, click Edit > Preferences > General > Use single tab to open files.
You can now discard the current changes and revert to the previous version in GIT.
For more information, see Collaborate using Git.
You can now search for bookmarks while inserting hyperlinks.
For more information, see Create and manage links.
You can now define hierarchy based on the styles for the imported topics in the TOC in the Advanced settings tab.
To enable this option, click File > Import > Word Document. Select Map Word styles to TOC hierarchy in Word Import Settings.
For more information, see Import Word documents into a project.
At any time, you can now use the basic operations like cut, copy, paste, or remove by right-clicking on any of the breadcrumbs in the Author view. You can also now identify the structure of a breadcrumb trail with the listing of sibling and child text elements.
For more information, see Insert breadcrumbs.
You can remove the text attributes by selecting "Remove Text Attributes" option in the context menu of the text or the breadcrumbs. You can also select multiple paragraphs and remove attributes in bulk.
You can now create a variable from the selected text and convert the current selection to variable. The selected text gets converted to the variable; press undo (Ctrl + Z) to revert it.
For more information, see Insert a variable.
You can now reuse your content as inline and formatted as hyperlinks, bold text, image etc. You can select text within the paragraph and create snippet of the selected portion, you can also create it directly in the snippet editor. On usage, it can be inserted within any paragraph or text as an inline snippet.
For more information, see Insert a snippet.
You can now configure the chatbot responses like Welcome text, Default text, Error messages, etc. in the Client tab of the Chatbot preset.
Response of any Intent can be modified further on the DialogFlow server now.
Note: This is one way only, edited response doesn't flow back to RoboHelp.
The FAQ page generated from Microcontent now goes to all output formats and not just Frameless, as earlier.
For more information, see Microcontent.
The EPUB preset has been renamed to eBook. You can now produce eBook content with the EPUB and Kindle formats so that it can be read on mobile devices, eBook readers, and tablets. For EPUB, RoboHelp generates .epub files, whereas, for Kindle Book, RoboHelp generates a Kindle Format 8 (KF8) and Mobi file using the KindleGen converter. The link to download the KindleGen converter is available in the Kindle tab of the eBook preset.
All existing EPUB presets will be upgraded to eBook with .epub as the default format. You can also configure custom metadata and specify a cover image for both EPUB and Kindle.
For more information, see Generate eBook output.
The Frameless output is available now with more enhancements.
For more information, see Generate Frameless output.
An option to control automatic hyphenation is added in the Advanced tab of the PDF preset. You can switch on or off as per your need. Earlier it was enabled by default.
To enable this option, open the Advanced settings and select Use automatic hyphenation.
For more information, see Generate PDF output.
Application
Output
Frameless
Translation
Publish
Responsive HTML5
For any fixed issues related to RH2019, please visit https://helpx.adobe.com/robohelp/kb/fixed-issues-2019.html.
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